Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with a conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Twitter’s Global Social & Editorial team manages Twitter’s official social presences across Twitter, Instagram, YouTube and more. We use the handle @Twitter on Twitter to be our voice in the public conversation, as well as our flagship vertical handles to support people’s passions including Music, Gaming, Sports, Movies and more.  Together with our stakeholders across the company, we drive breakthrough social campaigns that showcase the best of Twitter. 

Who we are

 The Social team is part of Global Consumer Marketing at Twitter. We are Twitter’s voice in the public conversation. Our mission is to celebrate and elevate the best of what’s happening. 

We also start, join, and amplify conversations to help show people the best of what’s on Twitter. In India you will work closely with the Communications, Partners and Marketing teams to help generate positive conversation, usage, and education of Twitter.

What you’ll do

You will be responsible for everything India on Twitter, from Tweets to Fleets to live Tweeting events to replies to monitoring conversations, news, and trends. 

 You should be great at finding incredible Tweets that you can reply to or engage with every day. You have a knack for seeing these Tweets before they become viral, and sourcing the best Tweets from the depths of Twitter, because you’re on the pulse of culture across a wide range of conversations. 

 You must be plugged into the language of the Internet in India, have a passion for it and know how to build a conversation and community around what’s happening. The @TwitterIndia handle is multi-lingual and so you should be too. Fluency in English, Hindi and Tamil is a must. If you speak any other Indian language, even better. Your grammar, spelling, and punctuation is impeccable, but you always double and triple check yourself. 

In addition to your daily job as Tweet writer and community manager, you will also need to be a great cross-functional partner, able to work with a variety of teams and stakeholders on a range of projects, including editorial activations and larger cross-functional campaigns. 

You know what it takes to have a strong Social voice, and you practice what you preach. You are on the pulse of what’s new and what’s next. And because you’ll be Tweeting from brand accounts you must be beyond trustworthy, organized, detail oriented and responsible. You’re not the kind of person who leaves their phone in a taxi… ever.

 Our ideal candidate will have:

• Strong social skills. Ability to communicate thoughtfully, expertly, and engagingly across platforms

• A track record for developing insightful, interesting content

• Impeccable writing and editing skills and a passion for storytelling

• Ability to think on your feet: being able to respond to events quickly

• Attention to detail

• The drive to see projects through from planning and concept development to execution and analysis

• A desire to work in a fast-paced, collaborative environment

• A creative thinker who loves to brainstorm big, out of the ordinary ideas

Responsibilities will include:

• Concept & write daily Tweets for @TwitterIndia 

  • This includes replies and community management

• Find relevant Tweets to respond to throughout the day

• Stay on top of social trends, memes and language, surfacing trends to share with the wider team

• Work with cross-functional teams on content strategy, amplification and planning 

• Escalate any issues on the account as you see them and refer them to relevant parts of the company - e.g. Tweets from journalists, urgent customer questions, potential news stories

• Minimum 3-4 years experience in community management, having run social presences for a brand

• Razor sharp editing skills: Can digest the Twitter voice and apply to all content

• Impeccable English and one additional Indian language

• Understanding of the marketing, media and digital advertising landscape

• Preference for a fast-paced and dynamic environment; track record working across complex cross-functional team

• Resourcefulness, attention to detail, and comfort offering solutions and clarity where there is ambiguity

• Proficiency crafting creative, inspiring, stories that communicate complex concepts simply

• Outstanding communication, teamwork and interpersonal skills; team-first mentality

• Passion for Twitter and knowledge of how the service works and how marketers use it

• Curiosity and willingness to learn

• Strong organizational and time management skills

• Knowledge and passion for Twitter and the diverse culture influencing and surrounding Twitter and Indian culture

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status