Associate Revenue Strategy and Operations Manager

  • Full-time

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

The Revenue & Strategy Operations team @ Twitter is a high impact, high visibility team whose mission is to drive strategic alignment and operational improvements across Twitter’s global advertising business. We partner with Sales, Finance, Marketing and Product to drive strategic planning, identify new revenue opportunities, provide business critical insights, and improve internal productivity.

As an Associate Revenue Strategy and Operations Manager, you will drive operational best practices that shape the strategic direction of Twitter’s global advertising business. You will have the opportunity to manage several projects that promote operational efficiency and revenue acceleration.

We're looking for a self-starter, who is deeply analytical and detail oriented, with the ability to work independently. We work in a structured manner and our team thrives in ambiguity. You do not shy away from rolling up your sleeves, slicing and dicing extensive sets of information, and crafting solutions to problems that have not been tackled yet.

What does success in this role look like:

  • Be a specialist in and owner of all team policies and processes to drive operational excellence in the region

  • Deeply embed with the sales team and become the operations backbone for those teams.

  • Being highly proactive with independent thinking to effectively and quickly drive initiatives across the regional sales org

  • Communicate effectively to sales leadership on sales team’s successes, challenges and execution plans for solving those challenges

  • Co-lead significant short- and long-term efforts contributing to the overall growth, sales productivity and ultimately profitability of Twitter

  • Present strategic insights and recommendations to senior management and partners in the Sales, Finance, Revenue and Marketing, and Support organizations critical to maintaining or developing long-term relationships with key brands

Responsibilities:

  • Assist the regional Revenue Strategy & Operations Manager with complex analysis related to resource allocation, client segmentation, and org structure design 

  • Synthesize market research, competitive insights, and internal data to drive strategic discussions  across Strategy & Operations, Sales, Finance, Marketing and Product

  • Participate in quarterly planning and annual planning process

  • Identify opportunities to improve sales team efficiency and lead efforts to scale best practices 

  • Develop, manage, and report on key revenue and operational metrics across the region

  • Troubleshoot system and tooling issues as they arise

  • Evaluate the efficacy of existing operational processes and CRM tools and proactively suggest areas of improvements

Qualifications

  • 3-4 years experience post college - preferably in the digital marketing industry and familiarity with popular digital advertising platforms

  • Bachelor’s degree or equivalent with specialization in marketing, finance, business, economics, engineering or related field of study

  • Ability to think analytically and solve problems in a structured way

  • Project management approach to task execution

  • Experience with spreadsheet and presentation software

  • Experience working across multiple functions / business units, influencing and collaborating with others to successfully roll out programs

  • Familiar with SQL and Tableau

  • Proficiency in Japanese and English, with excellent verbal and written communication skills

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

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