We promote strategic decision-making and efficient execution that delivers Twitter’s purpose to serve the public conversation.

At Twitter, Strategy & Operations (S&O) is a high impact, high visibility team whose mission is to drive strategic alignment and operational improvements across the company. We partner with product, engineering, design & research leadership to promote strategic decision-making and efficient execution of the corporate strategy that delivers on Twitter’s purpose to serve the public conversation.

In this role, you will drive operational excellence in order to shape the strategic direction of the Consumer organization and help deliver results through execution of our top Company Objectives. 

Example project work and responsibilities:

• Support Consumer leadership by keeping the rhythm of execution humming and removing any obstacles that may arise along the way

• Orchestrate the overall strategic planning process for Consumer Engineering, Product, Design & Research (EPDR) teams, including product roadmaps, goal setting, and investment planning

• Build a successful and healthy team: review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them, design optimal workflows, and align internal processes

• Represent Consumer Product as key liaison in coordinating with other internal planning functions (e.g. Finance, HR, etc.)

• Develop content and drives communication across engineering, product, design, research, and rest of the company, communicating regular product updates, key results, and consolidating strategic plans for review with the Twitter executive team and the Board

• Lead short-term deep dives and cross-functional project teams to structure and perform analyses needed to develop recommendations

• Work closely with senior executives and collaborative across teams and organizations

• Think strategically and solve multi-faceted problems for teams using frameworks and data

• Lead complex cross-functional initiatives, and help teams make strategic decisions

• BA/BS degree or equivalent experience

• 6+ of relevant experience

• Experience writing executive-level communications or proposals and presenting to executive or cross-functional audiences

• Experience in managing team level resourcing/staffing

• Experience working directly with the C-suite/VP level on a regular basis

• Proven ability to track, prioritize, and drive multiple concurrent projects to success.

• Experience working with Consumer product is preferred

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.