Engineering Manager - Scaled Enforcement Tools

  • San Francisco, CA, USA
  • Employees can work remotely
  • Full-time

Company Description

Come find out why people join and stay ay Twitter!

Job Description

The Health Tools organization designs and delivers services and tools that enable Twitter to fairly and consistently monitor our platform for abuse. Our goal is to ensure that our users feel safe to participate in the public conversation. The Scaled Enforcement Tools team designs and develops tools to enable in-depth investigations and allow for scaled actioning on large clusters. Our tooling helps turn analysts into engineers, surface anomalies, and identify new signals.

We tackle Twitter specific challenges in the Health domain including helping our partners to: identify abuse from state level actors, leverage our Artificial Intelligence services to identify and remediate illegal activity across the platform, investigate and remediate reports of abuse across our global user base. 

 

What You’ll Do

You will build and lead the Scaled Enforcement Tools team which is comprised of diverse, smart, and driven full-stack engineers. We’re looking for a leader who can manage, mentor and grow the engineering team. 

You will partner with product management and your technical leads to build a high-value roadmap of innovation for your team. You will partner with recruiting to hire engineers. You will put mechanisms in place to ensure your org delivers results. You will lead by example to build your organizational culture in keeping with Twitter’s culture. You will partner with technical leads and guide engineers with your technical expertise by contributing to design reviews and ideation. You will mentor, coach and grow your engineers.

You will work with our engineering leaders to innovate and build tools that help our customers conduct deep investigations and action across large clusters. Your responsibilities will include:

  • Recruitment: Help hire platform and full-stack engineers - help with sourcing and selling to candidates as well as vetting them for the team. Provide innovative solutions for both attracting and retaining top talent.

  • Mentoring: Mentor the professional development of each direct report through personal and performance management. Establish regular 1:1s with direct reports. Craft individual improvement/goal plans with each direct report and ensure that they receive regular, documented feedback.

  • Planning / Alignment: Plan and collaborate with other teams at Twitter in delivering impactful changes, whilst working together with our Trust & Safety, Legal, and Service partners.

  • Provide oversight: Work with engineers to understand how everything fits together and how best to deliver meaningful impact. 

  • Execution: Make decisions which balance between immediate impact and long-term bets, as well as managing resourcing and prioritisation.

  • Relationship management: Help with managing relationships between other teams in Health which you’ll partner with to deliver impact.

  • Cross functional management: Work closely with other teams from across the company to deliver impactful projects which may involve multiple disciplines. Also work with other managers in the office to build upon the office culture and ensure a healthy workplace environment.

 

Qualifications

o You Are

  • You are a leader and strong people manager looking to serve the team and achieve team goals.

  • You have prior experience as a software engineer building and operating customer facing applications.

  • You are a strong source of engineering talent and are comfortable closing applicants for your team.

  • You are a coach who hires, develops and retains exceptional engineers.  

  • You have technical depth application development and see the “big picture”. You understand the differences in technical disciplines and which problems are for the platform to solve and which are not.

  • You are up to date with recent trends in platform and service development.

  • You have a proven execution track record that is customer-centric in prioritization - looking to deliver projects that serve the company’s needs and understand the impact.

  • You are a good communicator with clear and concise, active listening and empathy skills.

  • You collaborate well with teams with different backgrounds / expertise / functions.

  • You bring a strong perspective that motivates engineers to develop simple, pragmatic solutions to complex problems.

  • You have the technical experience to win respect from engineers and technical leaders and are comfortable diving into the fray to help drive resolution.

Requirements

  • 2+ years experience managing 5 or more engineers and have been responsible for their career growth. 

  • Computer science background strongly preferred; MS or equivalent work experience a plus.

  • Experience delivering large scale, production quality services and features 

  • Understand cost of software development / tech debt and long-term maintenance.

  • Exceptional written and verbal communication skills.

  • Strong analytical abilities.

  • You have a get stuff done attitude, have great positive energy, and thrive in a fast paced environment.

  • You are passionate about technology and can keep up with the latest developments.

  •  You have a respectful, collaborative approach that earns the trust of your peers and stakeholders. 

  • You invest in the learning and growth of the people you lead. 

  • You communicate effectively.  

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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