Engineering Manager - Observability

  • San Francisco, CA, USA
  • Full-time

Company Description is one of the largest and most popular websites in the world. Our code operates at massive scale and speed, serving billions of requests per day, connecting hundreds of millions of active Twitter users to real-time information about their lives and the world we live in.  Engineering managers at Twitter provide the leadership needed to build technologies that flawlessly serve the billion tweets our users submit on a weekly basis.  As Twitter evolves, we need managers to lead the engineering teams that make the world’s largest real-time system scalable and efficient.

The Observability engineering group is at the heart of the Twitter platform supporting every engineering team at Twitter.  Are you looking for an opportunity to lead projects, mentor extremely smart engineers and take your skills to the next level while having a huge impact? Read on.

Job Description

Who We Are:

The observability group at Twitter builds monitoring infrastructure covering operational metrics, consolidated logging, and distributed application tracing for every team at Twitter across multiple data centers, the cloud, and many smaller regions.  We operate at an industry competitive scale on the order of collecting 11B metrics / minute. The group consists of multiple teams and we are looking for an engineering manager to lead a team of engineers focusing on building the monitoring product.  The product is a full stack solution serving hundreds of teams, thousands of engineers, tens of thousands of dashboards and tens of millions of alerts evaluated every hour. We have an ambitious goal to take this product to the next level to seamlessly address engineer’s day to day investigations spanning across each of our verticals (metrics, logs & traces).

We are committed to working with industry, both in using open-source and open sourcing our own solutions where applicable.  

We believe passion and personality matter.   As such, we need someone who can lead teams of diverse, smart, and driven engineers while balancing personnel challenges with business requirements.  A successful engineering manager will:

  • Mentor, grow, and empower your team by giving them the skills, confidence and motivation to make decisions independently that lead to their personal and professional success, and enable them to become technical leaders.

  • Be responsible for the group’s technical strategy and roadmap – creating success metrics and prioritize the team’s work in close collaboration with other engineering teams and Product Managers.

  • Communicate early and often, building a culture of trust and collaboration between engineers and teams across multiple offices and time zones.

  • Be an engineering talent magnet to make the team successful in your established mission.

  • Be ready to roll up your sleeves and work through technical challenges with your team.


Who You Are:

  • You are a successful lead engineer and/or hands-on manager. Not only strong technically, you have shown that you can raise those around you through mentoring, and can work effectively with product managers, designers and other engineering teams.

  • You have excellent communication skills and can demonstrate having collaborated with tech leads and senior engineers, Product Managers, Designers and other disciplines to deliver, and can explain complex technical issues accurately to technical and non-technical audiences

  • You have the ability to gather product & business requirements, gut checks new ideas and proposals. Proven track record establishing and driving technical advances, reducing tech debt and making significant improvements in systems

  • You’re smart, get stuff done, have great energy, and are passionate about helping Twitter change the world

  • You have experience to design and implement awesome new features through innovation and data-driven iterations at Twitter scale

  • You want to push the limits of product innovation using the latest advancements in technology and methods - working closely with product managers, designers and other engineering teams

  • You work best in an environment with a sense of urgency and can rapidly iterate on product/platform features


  • Strong algorithms, data structures and coding background

  • Deep experience with web infrastructure and distributed systems

  • Experience in building full stack solutions and familiarity with web front end technologies is ideal.

  • Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

  • B.S. or higher in Computer Science (or equivalent work experience)

  • 2-5 years of experience in managing teams (experience managing remote team members is ideal)

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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