Employee Relations and Compliance (ER&C) Regional Partner (USA & MEXICO)

  • Full-time

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

Turnitin is seeking to hire an Employee Relations and Compliance (ER&C) Regional Partner to join our team, in support of our global organization.

This is an exciting, global opportunity to regionally lead employee relations and compliance efforts in the Americas region. The successful candidate will provide best-in-class HR support and help to extend Turnitin’s inclusive, people-centric culture to support our business strategy. 

The ER&C Regional Partner will serve as the subject matter expert responsible for matters related to labor relations and compliance regionally.

What you will do:

  • Provide support for all employee-related questions including, but not limited to: harassment, discrimination, wage & hour concerns, terminations, performance management, relocation and immigration 
  • Conduct and lead investigations related to allegations of harassment, discrimination, wage & hour, and policy violations
  • Ability to lead and champion change in a proactive manner aligned to company values
  • Identify new, existing, and/or updated regional employment and labor laws, regulations, and enforcement activity 
  • Engage with People Business Partners (PBPs) and leaders to  provide guidance and support on employee relations matters, including performance management, progressive discipline, leaves of absences, and investigations
  • Ensure all People Business Partners (PBPs) and leaders are trained on current legislation and advanced labor relations  techniques  while providing advice, guidance, and recommendations for problem resolution to PBPs and leaders 
  • Investigate and resolve complex / sensitive employee relations issues, interface with Legal, as needed, to recommend and deliver actions 
  • Identify potential areas of labor compliance vulnerability and risk and propose and help implement solutions to remediate
  • Work across the organization to help complete internal HR audits and address compliance opportunities, issues, and gaps
  • Support the equal employment opportunity process, including the formulation of proposed actions based on plan results and submissions to governmental entities 
  • Monitor and ensure compliance with regional health and safety regulations 
  • Review annually and make recommendations for improvement of the organization’s policies, processes, and practices related to compliance and labor relations matters
  • Develop and deliver training pertaining to employment and labor law compliance, engaging legal and learning partners, as needed
  • Ensure that regulatory policies and procedures have been documented, implemented, and communicated via employee handbooks and guidelines within the region


  • 8+ years of experience working as an HR generalist or in employee relations or compliance functions required, preferably within a global company , and with at least 3+ years specialist experience conducting complex/sensitive investigations from commencement through to conclusion
  • Bachelor’s degree or equivalent experience required in Business, Human Resources, or a related field required
  • Ability to support generalist work as or when needed to add value to overall team and business
  • Strong business acumen and proven change management capability
  • Experience implementing and managing a centralized issue management system
  • Proficient and in depth working knowledge of regional employment laws in US, LATAM and other jurisdictions
  • Experience writing or editing company policies and/or handbooks
  • Demonstrated ability to spot issues and analyze results of investigations and complaints to determine trends and make recommendations to HR leadership in terms of coaching/training need for HR and management teams to mitigate risk 
  • Experience improving, measuring and communicating people date specifically related to areas of focus within employee relations
  • Strong capability to handle ambiguity and provide solutions in a timely manner to complex employee situations
  • Excellent writing and communication skills aligned to ER due diligence requirements
  • Demonstrated and strong ability to multitask in a complex remote first environment
  • High energy, positive attitude, and excellent interpersonal skills with the ability to establish trust and credibility across the organization required
  • Must possess the highest ethics, integrity and confidentiality standards

Additional Information

The expected annual base salary range for this position is: $80,000/year to $111,000/year. This position is bonus eligible / commission-based. As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily – solely as regular pay plus bonus or commission. This what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation – whether that be remote, in one of our offices/rented spaces or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Flexible/hybrid working 
  • Remote First Culture
  • Health Care Coverage*
  • Tuition Reimbursement*
  • Competitive Paid Time Off 
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness Reimbursement/Home Office Equipment*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

 Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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