When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

As a Technical Product Manager on the platform services team, you will be required to be a hands-on Product Manager working across products and teams as part of ‘One Team’. You will be primarily responsible for defining requirements for both new and existing foundational services, crafting a shared vision via a technical product roadmap and facilitating projects with your engineering partners throughout the software development lifecycle. 

You will be expected to consider aspects like interoperability, performance and business cost/impact when working with your engineering partners to scope new features, capabilities and services. Strong ability to work with cross-functional teams as well as collaborate with other Product Managers and stakeholders across the organization.

Responsibilities:

• Partnering with Engineering and other Product leads to define product requirements and lead implementation and rollout.
• Remove roadblocks, and quickly respond to change/uncertainty through articulating options, implications, and outcomes that inform strategic decision making
• Business Analysis activities including the creation and management of backlogs, epics and user stories.
• Facilitating team planning, refinement and retrospective sessions.
• Support the team in remediation of implementation/adoption related blockers
• Create alignment across work tracks with a shared product vision and roadmap.

Essential Qualifications, Skills, and Knowledge/Experience

• 3+ years of experience as a Technical Business Analyst/Product Owner/Product Manager or a similar role.
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate opportunistic innovative ideas with technical and non-technical partners.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations.
• Proven success in Agile product management, development and product ownership competencies including experience with JIRA (or equivalent) systems for backlog management, project status and work tracking.
• Exceptional communication, collaboration, and leadership skills

Preferred Qualifications, Skills, and Knowledge/Experience

• CSPO or equivalent product management qualifications
• Experience in Micro Frontend and Shared Services deliverables
• Experience in low-fidelity prototyping to aid early brainstorming with stakeholders
• Demonstrable experience in leading complex digital products in a fast moving environment involving multiple stakeholder groups.
• Experience with managing a technical roadmap for service level deliverables.
• Exceptional communication, presentation and relationship management skills.
• Understanding of the educational technology landscape including Knowledge of or experience with LMS systems such as Blackboard, Canvas, Desire to Learn, Moodle, Schoology, and others

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
 
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.