Sales Development Rep - Remote (Manila)

  • Full-time

Company Description

Turnitin is your partner in education with integrity. Turnitin’s originality checking and authorship investigation services ensure academic integrity, promote critical thinking, and help students improve their authentic writing. Turnitin provides instructors with the tools to prevent plagiarism, engage students in the writing process, and provide personalized feedback. Turnitin is used by more than 30 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, Calif., with international offices in Newcastle, U.K., Utrecht, Netherlands, Melbourne, Australia, Seoul, Korea and throughout Latin America.

We are searching for people who demonstrate a passion for education and technology, are collaborative and entrepreneurial in spirit, and who can contribute to our continuing success and growth. In return, Turnitin offers a great benefits package and provides challenging and inspiring work.

Job Description

Effectively supports Territory Managers and Sales Leaders in the realisation of territory plans. Provides operational support and guidance to other members of the Sales Team. Activates the regions greenfield opportunities, generating leads to add into the pipeline of new business.

 

Responsibilities: 

  • Stands as the first point of contact for new business prospects and working with Sales team and Management, determines the next steps for each prospect moving forward
  • Develops client prospects through trade shows, networking, targeted cold and warm calls generated from marketing campaigns and targeted emails from SDR Team campaigns.Creates Team campaigns and actively prospects into territories as directed to generate new leads, bringing innovative lead generation ideas to the tableFollows up on all assigned incoming leads for qualification and nurturing, including those from the website and from events or from campaigns. Navigates institutional and organization buying/decision-making processes.
  • Pre-qualifys prospects and advances them through a multistage, consultative sales process
  • Represents the company at industry events
  • Well-versed in the company’s products and services as well as the latest offerings, upcoming trainings and events, and other customer-facing opportunities and effectively communicates Turnitin’s products and services to prospective customers and final decision makers. Demonstrates understanding by articulating the company’s value proposition, our competitive landscape and customer/client needs
  • Manages detailed prospect and customer account lists; logging/tracking progress of leads using both marketing and sales automation tools (Groove/Salesforce.com etc)
  • Conducts market research as required by the Sales staff/leadership in order to inform our go to market strategy and to ensure we have a complete view of the Total Addressable Market in the territory
  • Co-ordinates and delivers introductions and follow-ups with the sales representatives to prospects
  • Monitors and attends meetings with prospects alongside Sales staff/leadership.
  • Accurately answering basic client/customer questions in an effective way on email.
  • Executes call plans and multi-touch campaigns using a variety of communication channels including social media, email and phone to drive client engagement and leads
  • Collects data on potential prospects to then utilise in lead generation activities, building accurate TAM lists
  • Campaign management to support the Sales team in their outbound prospecting
  • Develop personally and professionally through technical, competitive and sales skills knowledge, embracing opportunities to learn
  • Achieve or exceed KPI’s set
  • Keeps people in the loop, ensuring communication on project statuses are constantly known by Sales team and that all relevant CRM systems/Marketing automation tools are up to date in real time.
  • Guides own day to day work unsupervised, with support from Management on bigger complex tasks and project work
  • Collaborates proactively with all internal stakeholders

Qualifications

Skills and Experience Required:

  • 1-2+ year sales, or lead generation and development experience
  • Must reside in Manila
  • Education technology experience preferred
  • Must be open to some travel (locally)
  • Excellent written and verbal communication skills, including the ability to explain complex concepts clearly and have unstructured conversations without a script
  • Highly motivated, self-starter who can manage a variety of contacts systematically, qualifying them while building a greater understanding of the customer
  • Keen ability to maneuver past gatekeepers and move from influencers to decision makers.
  • Ability to occasionally travel outside of geographical territory for purposes of attending conferences, training sessions and/or area meeting.
  • Experience using Salesforce CRMs
  • Must be able to regularly flex schedule across global time zones to further One Team collaboration and execute within a global function

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Equality Statement

Turnitin LLC and all related Group and Subsidiary Companies are committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
  • Accountability- Holds oneself responsible for required actions, and ensures that team members/colleagues/ peers also own responsibility for their designated tasks while meeting collective team and company goals. All in service of creating a high performing environment
  • Collaboration & Influencing- Effectively communicates and cooperates with peers, partners, leaders & customers to achieve outcomes. Builds relationships and creates an environment wherein people can naturally work together for the good of the company and our customers.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfil 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status, domestic partner status, AIDS or HIV status, height, weight, or association with members of a protected class.

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