NetSuite Finance Systems Administrator (USA Remote)

  • Full-time

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

The Finance Systems Administrator will be responsible for the day-to-day configuration, support, maintenance, and improvement of our netsuite ERP and other financial systems. This role will work closely with the accounting, fin operations, and FP&A teams,  providing support to users across multiple time zones. The Finance Systems Administrator will report directly to the Finance Systems Director.

Key Responsibilities

  • Serve as the first line of defense for our financial systems, performing day to day troubleshooting and responding to end user questions via Jira tickets and finance system team emails
  • Handle basic administrative functions including user maintenance, access and roles, ensuring appropriate segregation of duties, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
  • Gather detailed change requests for improvements or changes to the system, and implement these changes as appropriate
  • Automate processes using Netsuite tools 
  • Assist in managing system integrations as well as integrations of newly acquired companies into our existing softwares
  • Train new users and grow the Netsuite skill set across the organization
  • Assist with documenting financial system policies, procedures, and customizations 
  • Support end user requirements
  • Assist end users with reporting requests, such as saved searches, dashboards, and report building
  • Play a role in testing for system implementations and integration 
  • Other special projects as required


  • At least 2+ years NetSuite administration experience
  • At least 2+ years working in a finance systems role
  • At least 2+ years of experience working with help desk ticketing systems
  • Familiarity with accounting and finance terms a MUST
  • Extensive understanding of NetSuite, including experience in advanced revenue management (ARM), multi-book accounting, and being integrated with a SFDC CPQ environment and SFDC billing 
  • Ability to effectively manage tight workload and deadlines
  • Enjoys working in a fast-paced, global environment
  • Proven experience and understanding of financial processes 
  • Excellent verbal and written communication skills
  • Ability to collaborate with internal stakeholders

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Flexible/hybrid working
  • Remote First Culture
  • Health Care Coverage*
  • Tuition Reimbursement*
  • Competitive Paid Time Off
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness Reimbursement/Home Office Equipment*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equality Statement 

Turnitin, LLC is committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.

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