Content Specialist, Sales Enablement (PHILIPPINES Remote)
- Full-time
Company Description
Turnitin is a global company dedicated to ensuring the integrity of education and meaningfully improving learning outcomes. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educators to guide their students towards higher standards of integrity and by students, researchers and professionals to do their best, original work.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Over 15,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Gradescope, iThenticate, Turnitin Originality, Turnitin Similarity and ExamSoft
Job Description
Turnitin partners with institutions to ensure the integrity of global education and meaningfully improve learning outcomes. Today, Turnitin serves over 15,000 institutions globally and is rapidly expanding to reach its five-year vision of becoming the definitive global leader in integrity and assessment. This vision requires a sales team that sells a platform with multiple new solutions and creates deeper relationships with customers. With our global go to market teams consisting of sales professionals who work with customers to ensure their success and grow their footprint, the sales enablement team focuses on further enabling the success of the sales team by providing guidance, training, and sales tools that are designed to develop a world-class enterprise sales organization.
Turnitin is looking for a content specialist with demonstrated experience in designing and authoring content. The content produced will support Turnitin’s sales teams and sales leadership in their day-to-day work, ensuring they have the knowledge and skills to enable them to be effective. In this role, the candidate will work with the Sales Enablement team to transform subject matter expert content into digestible, interactive content in the form of online training courses and online knowledge assets.
To succeed in this role, the candidate should be experienced in content authoring platforms such as Rise 360, H5P, Powerpoint, and Google Docs. The candidate should also be experienced in video editing tools, being able to produce videos using Greenscreen footage along with additional content imagery and text.
The candidate should have excellent time management, collaboration, and communication skills, whilst preferably having some experience in working closely with customer-facing sales teams.
Key Responsibilities and Output:
- Develops 'explainer' resources (videos, infographics, guides, etc.) for complex sales processes.
- Develops multimedia content (videos, interactive content, visualizers, infographics, etc.) for the enrichment of self-paced learning courses and lessons.
- Develops supplementary resources (1-pager guides/overviews, infographics, FAQs) for distribution after workshops and facilitator-led training.
- Keeps up-to-date with the latest industry trends and best practices and creates concise and easily digestible multimedia resources to communicate to sales teams.
Proven characteristics for success
- Customer-focused, always considering the experience of both internal and external customers.
- Strong communication and an ability to agree on goals and set appropriate expectations.
- A multi-tasker with the ability to correctly prioritize tasks based on criticality.
- Detail orientated, able to work with multiple content formats and formulate highly effective content experiences using a standardised approach.
- Proactive working style with the ability to adapt to change.
- Identify opportunities for improvement by challenging the status quo and defining alternative and creative solutions.
Qualifications
Essential:
- Strong communication skills, written and spoken
- Preferred experience with sales teams, saas business and/or educational technology.
- Practical knowledge of utilising online content authoring tools such as Rise 360, Captivate, H5P.
- Practical knowledge of video editing/authoring technologies, including working with Greenscreen footage.
- Gmail, Google Calendar, Google Docs and Google Drive experience.
Education:
- Fluent in verbal and written English.
- Educated to Degree Level
Preferred but not required:
- Understanding of basic HTML and CSS.
- Understanding of selling processes, sales skills, and techniques.
Additional Information
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.