When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

“The CFO organisation at Turnitin is at a pivotal moment in securing our ability to scale with the business as it grows and to support our stakeholders. Establishing a dedicated financial operations Group will be key to our success”​

 Job Description

The Director/Senior Director, Financial Operations role is for a strategic, experienced leader to oversee Accounts Payable, Payroll, Accounts Receivable and other related activities, globally. 

Reporting into the VP of Accounting, the successful candidate will become part of a fast-growing business upon which they will be expected to exercise their influence and leadership in achieving consistency and compliance across our key business processes as well as identifying and putting into action any opportunities for improvement.

This role will suit a candidate who is experienced partnering with stakeholders at all levels in the organisation, has experience driving organisational change and most importantly is willing to roll up their sleeves and get involved.

Key Responsibilities 

• You will partner with the VP of Accounting in defining how Turnitin will approach financial operations in the future, including

  • The definition, implementation and ongoing monitoring of operational KPIs;

  • The design and implementation of an organisational structure to enable the operational finance team to scale with the business as it grows in line with the long range financial plan

• You will work with the VP of Accounting to lead an ambitious finance systems and process transformation programme through 2022. Your previous experience in systems/process design will empower you to lead and inspire innovation on the project, managing internal and external stakeholders.
   

• You will lead the adoption of new/improved business processes flows, managing the transition from the existing processes, communication to stakeholders and adherence with policy;

  • Procure to Pay (P2P)

  • Order to Cash (O2C)

  • Payroll

• You will lead a team of 15 subject matter experts across four key functional areas and four geographies, inspiring them to do their best work and be successful in what they do.

• As part of this you will own the finance element of the customer experience (billing and collections), the vendor experience (onboarding and payments) and the employee experience (payroll).

• You will lead the expansion of this team as the business continues to grow.

• You will lead the implementation of additional payrolls as we expand globally including transitions from PEOs, where necessary

• You will lead the provisioning of additional billing and collections models as we expand globally

• You will be a key point of contact for internal and external stakeholders, including

  • Sales colleagues

  • Requesitioners and buyers across the business

  • The Global People team

  • Vendors

  • Customers

  • Employees

You are an accomplished leader, with experience of working in a complex, global organisation. You have a proven record of driving continuous improvement and inspiring your people to embrace change. You are a strong communicator. You are an independent worker who is proactive and results-driven.

Highly desirable:

• Experience of working within, auditing or overseeing the activities of a finance shared service centre

• Leadership experience within a complex, global organisation

• Strong presentation skills to all levels of management including Executive

• Experience of leading a multi-functional team

• Experience of having ownership/oversight of ERP subledger activities, such as Accounts Payable, Accounts Receivable and Payroll

• Experience of the design and reporting of operational financial KPIs

• A proven track record of process improvement

• Experience of leading a finance systems transformation project

• Prior working knowledge of NetSuite, SFDC, ADP and Tipalti systems would be advantageous

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

 Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
 
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.