When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.

For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.

The Customer Engagement team at Turnitin is seeking an instructional designer with video development experience to assist with content creation for Turnitin customers. Your work will help educators and students across the globe gain a better understanding of how our products can support classroom instruction. As a member of the Customer Engagement team, this role will work in conjunction with the Teaching and Learning Innovations team and the Customer Advocacy program. This role will also actively collaborate with teams, such as Marketing, Creative, Product, and Professional Education Services. 

This role will focus on helping customers both a) use Turnitin products and b) discover instructional implications for the classroom. Projects may include, but aren’t limited to:

• Produce content for Turnitin administrators, educators, and students (for K-12 and university audiences, US and internationally)
• Manage video projects from inception/design phase to production/release, in collaboration with Turnitin’s Creative team
  • Following a template, write storyboards (including scripts)
  • Produce videos with screen recordings, audio, voice over, visuals (text/images), closed captioning
  • Ongoing management (updating with new releases, etc.) will also be required
• In partnership with the team, maintain an LMS (upload content, manage updates, etc.)
• Assist with program certification development for end-users

• 2+ years of instructional design experience for virtual and/or in-person delivery. Teaching experience preferred.
• Bachelor’s degree in instructional design or education-related field.
• Proficiency in instructional software tools such as Camtasia, Captivate, etc.
• Experience in developing learning modules for use in self-paced online courses, and/or websites such as video, audio, and graphics
• Experience with incorporating innovative learning methods and content for delivery online, virtual, face-to-face, and hybrid
• Work with SMEs to design and evaluate content
• Experience working with Learning Management Systems
• Knowledgeable of adult learning theories and methodologies (Bloom’s Taxonomy, Gagne, Kirkpatrick’s Levels of Evaluations) and instructional systems design processes such as ADDIE
• Demonstrate an understanding of emerging trends in educational technology and instructional design
• Ability to apply a global perspective to our content design and learning approach
• Proficiency in Microsoft and Google programs
• Ability to work effectively in a team environment
• Demonstrate project management skills (highly organized, ability to track multiple tasks, ability to break down complex topics)
• Excellent verbal and written communication skills
• Exhibits initiative and in tune with details

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.