When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.

For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.

This role is responsible for enabling the Tii product organization to better understand product-specific and portfolio-level performance. As a BIA, you will analyze complex business problems and issues using data from both internal and external sources to provide insight to decision-makers. You will construct forecasts, recommendations and strategic / tactical plans based on business data and market knowledge. You will own operational performance tracking, management of financial/operational metrics to monitor performance against our goals, and the execution of ad-hoc analyses to inform strategic decisions around product strategy and roadmaps. You’ll improve the digital visualization of our actual performance statistics in both real-time statistical reporting/analysis and also potential/forecasting. In addition, you’ll work with cross-functional stakeholders to conduct gap analyses of existing data sources and quality and, in partnership with product management and engineering, craft a plan to ensure instrumentation and collection of all data necessary to enable the product organization to define, measure and quantify its goals.

• Identify, collect and analyze meaningful sources of insight into product performance (e.g., product usage, customer support and sales data). When available data sources are insufficient, create and execute a plan to improve or supplement them.
• Create and execute on specs for reports and analysis based on business needs (e.g., regular KPI reporting) and required or available data elements
• Create and support ongoing data analysis and ad hoc data requests for a variety of business purposes, producing datasets and reports and analyzing data using system reporting tools
• As needed, combine data from various internal and external sources in order to make necessary analysis and reporting possible
• Lead technical implementation of new data analysis and visualization tools, establishing new processes and automation as well as improving existing processes
• Ability to collect business requirements for analytics and metrics and implement using reports on Product Analytics platforms
• Proficiency in SQL and Microsoft Excel-based data analysis & modeling
• Fluency in data warehousing set-up, management
• Ability to see the big picture and continue driving toward the critical question(s) at hand via a robust analytical approach
• Ability to work independently with minimal guidance and supervision
• Ability to break down complex and ambiguous questions with a mix of analytical rigor and input from internal and external data sources 
• Ability to manage multiple priorities and projects at once
• Bias towards action, operating with a high degree of autonomy and ownership

Essential

• 3-5 years of experience with:
• Data Analysis using BI tools such as Tableau or QuickSight
• Creation and management of data warehouses
• Advanced SQL or database analysis skills. Strong statistical foundations.
• Self-motivated and self-managing, with strong organizational skills
• Understanding of CRM software and data
• BA or equivalent in finance, business, computer science, statistics, mathematics, engineering or other technical or quantitative field

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.