When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
 

This role will be responsible for the day-to-day configuration, support, maintenance and improvement of our netsuite instance and in giving direction and advice to operational teams about how best to leverage the netsuite systems capabilities. Working closely with AR, AP and GL teams, the job holder will identify, develop and deploy new business processes, implementing improvements and providing support to users across multiple time zones.

 This role is part technical project manager, part expert consultant, part Netsuite architect.

Job duties: 

• Serve as primary system administrator for the Netsuite environment

• Handle all basic administrative functions including user maintenance, access and roles, ensuring appropriate segregation of duties, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks

• Gather detailed change requests for improvements or changes to the system, and implement these changes as appropriate

• Automate processes using Netsuite tools 

• Manage less complex integrations where applicable

• Train new users and grow the Netsuite skill set across the organization

• Document customizations made in Netsuite

• Plan ahead for upgrades, seasonal releases and long term projects

• Supporting end user requirements 

• troubleshooting problems including system interfaces and integration issues

• Assisting end user requests for reporting needs (such as saved searches, dashboards, report building) 

• Performing day to day troubleshooting activities alongside end users 

• Drive testing for implementation and integration of systems

• Other special projects as required

• at least 5+ years NetSuite administration experience

• Extensive understanding of NetSuite, including experience in advanced revenue management (ARM), multi-book accounting, and being integrated with a SFDC CPQ environment and SFDC billing 

• effectively able to manage tight workload and deadlines

• enjoy the challenge of a fast-paced, global environment

• have a good understanding and experience of carrying out financial processes 

• Excellent communicator

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

 
Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
 
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.