Senior Account Development Manager (Ukraine Remote)

  • Full-time

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.

For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.

Job Description

 

This post is responsible for selling Tii services to new customers, advising, training and assisting existing customers, including signing new contracts and renewing existing ones. Responsible for teaching customers how to properly implement TII products and how to use them effectively with existing software.

Responsibilities

  • Consulting new and potential customers by phone, e-mail, messenger on the company's services, their cost and signing the necessary documents and using TII services
  • Consulting new and potential customers by phone, e-mail, messenger, on the possibilities of using TII services and implementation options
  • Consulting regular customers on new features of TII services (interface updates, additional options, etc.).
  • Consulting regular customers on the need to sign
    new documents (continuation of agreements,
    regulation of changes in agreements by
    supplementary agreements)
  • Keep record of customer preferences and needs.
  • Working with agreements – checking agreements
    from customers for changes and edits
  • Adding customer information in CRM HubSpot and
    Google Sheets
  • Coordinating approvals with the Legal Department
    of the contractors’ edits.
  • Conducting individual (only for a particular higher
    education institute) presentations on the operation
    of TII services for customers.

Qualifications

We are looking for someone who is passionate about having an impact within Ukrainian  Education.

 

  • Ukraine language communication skills with customers
  • Business writing skills
  • Operating skills in office programs (MS
  • Office) and technical equipment
  • Operating skills in Google Apps
  • Operating skills in CRM Hubspot
  • Operating skills in services supply agreements
  • Communication skills
  • Public speaking skills

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.

  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

 

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.

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