Turnitin is a global company dedicated to ensuring the integrity of education and meaningfully improving learning outcomes. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educators to guide their students towards higher standards of integrity and by students, researchers and professionals to do their best, original work. 

Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Over 15,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Gradescope, iThenticate, Turnitin Originality, Turnitin Similarity and ExamSoft

• Adherence to Collection processes as established by the company
• Keeping a track of collections on due invoices. Includes both verbal and written communications from and to customers.
• Prepare accurate customer billings which includes the review of sales orders and mailing and emailing of invoices to customers in a timely manner.
• Entering of invoices into various government and customer portals to ensure compliance for timely payment.
• Effectively resolving customer issues/concerns regarding invoicing or payments.
• Research and regular follow-up on payment discrepancies, tax withholdings, and VAT/GST
• Work closely with the team to ensure proper application of payments
• Perform other administrative duties as assigned

• Excellent verbal and written communication
• 1-2 years’ experience preferred in Accounts Receivable, customer service or related experience
• University degree in Commerce
• Good MS excel skills is preferred, with high level of overall computer literacy.
• Must be customer focused
• Detail oriented with excellent organizational and interpersonal skills
• Ability to adapt quickly in a fast paced environment
• Must be able to effectively prioritize, multi task and work well as part of a team
• Great interpersonal skills
• Prior experience of working on ERPs. Previous experience with SalesForce and Netsuite is a plus

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.