When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

The AI Product Architect drives AI innovation across the entire breadth of Turnitin’s product line and helps shape the direction of AI R&D and investment by working in close collaboration with Turnitin Product Management. The role will function at the intersection of Turnitin AI, AI Integrations Engineering and Product organizations, with a strong focus on creating cross-functional alignment and clarity.

A successful AI Product Architect will be able to:

• Influence AI-centric Product strategy and roadmaps by:

  • Successfully drive relevant AI R&D projects to a POC phase by working with product leaders and owners to define clear concept definitions and identifying areas of potentially high customer value that AI powered products or features would meaningfully address.

  • Work closely with Turnitin Product leadership, Product Managers, Product Owners, Design/UX/UI teams and relevant Engineering teams to design or inform detailed product flows and engineering plans for AI powered products and features in preparation for building AI powered MVPs from successful AI POCs.

• Manage the build-out of production ready and customer facing AI MVP services that can be readily developed against by core engineering and app teams in close collaboration with Turnitin AI and Turnitin AI Integrations Engineering.

• Regularly sync with Turnitin Product Owners and Product Managers to identify promising and relevant areas of expansion, iteration and/or improvement within in-production AI services to drive ongoing and continuous improvement across all AI powered products and features.

• Working knowledge of Software Engineering and Development processes and project management.

• Expert in product design, ownership, management and execution.

• Extremely strong communications skills, especially in being able to articulate complex ideas to different audiences accurately and efficiently.

• A fluency in AI development processes and methodologies, with a focus on a big-picture view of the various capabilities of different AI paradigms (deep learning, classification/regression, clustering, supervised and unsupervised learning, reinforcement learning, etc.).

• Strong ability to work intersectionality and cross-functionally and operate as the primary driver of alignment in fast moving and constantly evolving contexts.

• Excellent project management skills, especially in highly parallelized multi-project settings.

• Ability to maintain up-to-date, accurate, and clear documentation across a multi-project, cross-functional team setting.

• Working knowledge in running Python code and testing APIs on their own to validate and experiment with new ideas.

• Functional knowledge of SQL and database queries to do basic/intermediate difficult data exploration.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.