When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.

For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.

The Manager of UX & Design will be responsible for ensuring a high standard in UX and the look and feel across a portfolio of products. Your team of designers spanning UX research & UX design, will support you in delivering high-value solutions to our customers. You will direct the vision of our integrated service experience and partner closely with engineering and product leaders on the overall product development process and maintaining a design and experience centric development orientation

• Ownership for overall design architecture that supports and advances business goals and meet user needs.
• Effectively collaborates with executives, product strategy, product managers, engineers, and user researchers to define, conceptualize, and design user-facing products.
• Ensure skills and staffing assignments are aligned with strategy and product line needs.
• Inspire, develop, and coach team members to ensure efficient operation of the UX and design function
• Hire and retain top talent.  
• Set the cultural and environmental tone for the design team to work effectively, including design team collaboration as well as cross-functional partnerships.
• Drive our competency framework and career progression to ensure development paths for team members.
• Subject matter expert and thought leader on user experience design across the company

Essential

• ​​​​​​Minimum 5 years UX/UI design experience across mobile applications, SaaS websites, or enterprise software.
• 3+ years of supervisory experience: direct or indirect.
• Strong thought leadership and UX design vision skills, including strong analytical, strategic, and conceptual design skills.
• Demonstrate a strong design portfolio of work with a proven track record for solving difficult UX design problems and simplifying difficult business process to intuitive interfaces for customers.
• Proficient with user research methodologies, user testing tools and web analytic platforms to help drive insights.
• Proficient with InVision, Sketch and similar design and prototyping tools as well as using GitHub to collaborate with developers
• BA/BS in design required, preferably in UX related fields of HCI, Industrial Design, Cognitive Design or Product Design

Preferred

• 7 years design experience.
• Multiple years leading a geographically diverse UX Research & UX Design team.
• Masters in design, HCI, Industrial Cognitive or Product Design.
• Experience managing remote teams.

Personal Attributes

• Entrepreneurial, structured and process-oriented, able to handle multiple work-streams at once.
• The ability to provide direction and guidance to a group of several people and to encourage cooperation between team members in order to attain an objective.
• The ability to assist in the development of others by sharing your experience and knowledge in a senior capacity, assisting and guiding using coaching skills
• The ability to inspire others to want to do something or complete tasks
• The ability to turn a group of people into an effective team
• Approach design with an in-depth understanding of customer needs, proactively seeking out customer contact and analytics to help plug gaps in your knowledge.
• Comfortable communicating the value of your work, and justifying the design decisions you have made

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.