Contracts Manager - Infrastructure

  • Full-time
  • Department: Infrastructure

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Please visit our website: We transform together | Turner & Townsend

Job Description

Turner & Townsend's Ireland Infrastructure business is continuing to grow as we help clients deliver some of Ireland's most ambitious infrastructure investments. As part of this growth, we are seeking a Contracts Manager to join our Dublin team. This role offers the opportunity to lead contract management activities across major programmes, working closely with clients, consultants and delivery partners to ensure strong governance, commercial performance and successful project outcomes. Joining a market-leading consultancy, you will play an important role in shaping the contractual and commercial success of projects that are transforming Ireland's infrastructure landscape.

Overview

The Contracts Manager is responsible for providing leadership and oversight of contract management activities across major infrastructure programmes and professional services contracts. The role ensures contractual compliance, effective governance and the successful administration of contractual obligations throughout the contract lifecycle.

Working closely with clients, project teams, consultants and delivery partners, the Contracts Manager will establish and maintain effective contract management frameworks, oversee the administration of contract obligations and support the successful delivery of services in accordance with contractual requirements. The role requires strong commercial awareness, stakeholder management capability and expertise in managing complex contractual arrangements, particularly under NEC frameworks.

The Contracts Manager will act as a trusted advisor on contractual matters, supporting collaborative client relationships, promoting best practice contract management and driving continuous improvement across contract administration and performance management activities. The role will also provide leadership to contract management teams, ensuring appropriate resourcing, capability and capacity are in place to meet programme and client requirements.

Principal Responsibilities

  • Lead contract management activities across major infrastructure programmes and professional services contracts, ensuring compliance with contractual obligations and governance requirements.
  • Establish and implement contract management frameworks, processes and controls that support effective service delivery and contract administration.
  • Manage contract performance, obligations registers and reporting requirements, ensuring contractual commitments are achieved and monitored effectively.
  • Provide strategic advice and guidance on contractual matters, risk management and commercial issues to clients and project teams.
  • Lead the management of contractual change, compensation events, task orders, claims and dispute resolution processes.
  • Support and facilitate contractual meetings, including early warning, risk mitigation and governance forums, ensuring actions are effectively managed and closed out.
  • Develop and maintain strong relationships with clients, contractors, consultants and key project stakeholders.
  • Monitor contractual KPIs and performance metrics, identifying risks, trends and opportunities for improvement.
  • Oversee contract administration processes, records management and commercial documentation to ensure compliance, transparency and auditability.
  • Lead and develop contract management teams, providing mentoring, coaching and technical guidance to support capability growth.
  • Plan and allocate contract management resources, ensuring appropriate capability, capacity and deployment of personnel to support programme objectives and client requirements.
  • Promote collaboration, continuous improvement and best practice contract management across programmes and commissions.

Experience Required

  • Significant experience in contract management within major infrastructure, construction or programme environments.
  • Demonstrable experience administering and managing complex professional services and delivery contracts.
  • Strong working knowledge of NEC contracts, particularly NEC Professional Service Contract (PSC) options and associated contract administration processes.
  • Proven experience managing contractual risk, change management, claims, disputes and performance management activities.
  • Experience establishing contract management frameworks, governance structures and performance reporting processes.
  • Experience of leading, developing and allocating resources across contract management or commercial teams.
  • Demonstrable experience building and managing relationships with clients, consultants, contractors and senior stakeholders.
  • Experience working within consultancy, client-side or contractor organisations desirable.

Skills & Attributes

  • Strong contract management and commercial leadership capability.
  • Excellent stakeholder engagement, negotiation and influencing skills.
  • Strong communication and presentation skills, with the ability to engage effectively at all organisational levels.
  • Strategic and analytical approach to problem-solving and decision-making.
  • Strong understanding of governance, risk management and performance management principles.
  • Ability to manage complex contractual matters while maintaining collaborative client relationships.
  • Strong commercial awareness and business acumen.
  • Ability to lead and coordinate teams and resources across multiple workstreams and priorities.
  • Ability to foster collaboration, inclusivity and high-performing teams.
  • Commitment to continuous improvement, mentoring and professional development.

Qualifications

  • Degree qualified in Quantity Surveying, Commercial Management, Law, Construction Management or a related discipline, or equivalent experience.
  • Chartered status with a recognised professional body such as RICS, CIArb, ICE or equivalent desirable.
  • NEC accreditation or recognised contract management qualification desirable.
  • Postgraduate qualification in a relevant discipline desirable.

Additional Information

Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.

We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.

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Please find out more about us at We transform together | Turner & Townsend

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