At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide.

We have an opportunity to join our dynamic and fast paced HR team as a HR Assistant. 

Duties will include:

• Providing first-line support to employees and managers during the Workday Hypercare period, ensuring queries are resolved efficiently and professionally.
• Supporting users in completing tasks within Workday, helping to drive confidence, adoption, and effective use of the new system.
• Investigating and resolving Workday queries, escalating more complex issues to the appropriate teams where necessary.
• Working within a fast-paced environment, managing a high volume of support requests while maintaining excellent customer service standards.
• Monitoring and tracking queries to ensure timely resolution and adherence to agreed service levels.
• Collaborating with HR, Payroll, and technical teams to ensure a consistent and seamless support experience for employees and managers.
• Maintaining accurate records of queries, resolutions, and support activities to support reporting and continuous improvement.
• Contributing to the successful embedding of Workday across the organisation by delivering a responsive, knowledgeable, and customer-focused support service.

Qualifications

• Previous experience of working as a HR Administrator or HR Assistant with excellent accuracy and attention to detail.
• Ability to take ownership of assigned work and tasks.
• Excellent organisational, prioritisation and time management skills being able to manage a varied high volume workload ensuring deadlines are met.
• Confident in the use of IT systems and HR systems.
•  Confident in the use of Microsoft PowerPoint, Excel, Word, and SharePoint
• Strong communications skills

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.