Senior Project Manager (Retail/Commercial fit out)

  • Full-time
  • Department: Real estate

Company Description

Who is Turner & Townsend?

All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.

ターナー&タウンゼントとは?

世界中の人々が、私たちが提供を支援した建物、インフラストラクチャ、および資産を使用しています。それは、彼らが勤務する病院、毎日移動する鉄道、車に動力を供給する燃料、または職場で依存しているデータセンターである可能性があります。 75 年以上にわたり、不動産、インフラストラクチャ、天然資源セクター全体で変革プログラムの提供を支援し、人々の生活に変化をもたらし、クライアントとその投資家の投資収益率を確保してきました。

Our purpose:

Transforming performance for a green, inclusive, and productive world.

The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.

私たちの目的 環境に優しく、包括的で生産的な世界のためにパフォーマンスを変革します。

世界は変化しており、私たちにはその変化をサポートし、その変化を推進し、その一部となる責任があります。私たちのチームがもたらすコミットメント、能力、ケアを通じて、私たちはクライアント、サプライヤー、政府、社会の間の信頼を築きます。私たちの周りの世界にプラスの影響を与える、より良い結果をもたらします。私たちは、将来の課題に立ち向かうために、より賢く働きます。チームが不動産、インフラストラクチャ、天然資源セクター全体で潜在能力を最大限に発揮するのに役立つ明確さをもたらします。それが、私たちが 75 年以上にわたって違いを生み出してきた方法です。

Our values:

Love a challenge: We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.

チャレンジを愛する:私たちはチャレンジを愛し、変革を実現し、物事を最後までやり遂げるために努力します。私たちは止まらず、自分自身と他の人々に、毎日より良いことをするよう挑戦します。そして、私たちは常に基準を高め正しいことを行うと信頼されています。

Stronger together: We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.

団結力: 多様なチームのメンバーをつなぐことで団結力を高め、全員が協力して最高の仕事を提供できるようにします。私たちは重要なことに焦点を当て、私たちの影響力を利用して、すべての人にとってより良い世界を構築します。

Bring out the best in everyone: We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice.

全員のベストを引き出す: 全員のベストを引き出します。私たちは、常に経験から学びながら、私たちの可能性を最大限に引き出すためにお互いに助け合っています。私たちは、お互いに気を配り、敬意を持って接し、皆の意見をあげる時間を作ります。

Job Description

Main purpose of the role 

  • To lead Project Management retail and/or office fit out commissions, taking responsibility for end to end service delivery, often with respect to large or complex projects. 

  • To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. 

Scope 

Senior Project Managers will handle commissions of varying sizes, depending upon the complexity of the project. 

Key accountabilities 

Project Management, to include: 

  • Proving advise at a strategic level from the project conception stage, and advice on the different approaches that can be adopted in order to successfully achieve the client’s overall objectives 

  • Leading the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters 

  • Planning for and the ongoing management of quality, safety, health and environment issues 

  • Establishing effective project governance, processes and systems to be utilised throughout project 

  • Project planning, including ensuring the production of the detailed project plan 

  • Advising upon the procurement of resources 

  • Leading and facilitating the overall cross-functional project team 

  • Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance 

  • Managing the change control process 

  • Monitoring and advising upon project finances 

  • Managing the flow of project information between the team and the client, through regular meetings and written communications 

  • Ensuring the production of formal project progress and other reports 

  • Taking a leading role in interfacing with the client and other consultants, at all project stages 

Marketing and business development, to include: 

  • Taking responsibility for developing new business opportunities with existing and new Turner & Townsend clients 

  • Identifying and acting upon cross-selling opportunities 

  • Working with Associate Directors and Directors to construct bids for new work 

  • Attending marketing events and Client interviews 

  • Ensuring that project case study, photograph and project CV files are kept up to date 

  • Identifying and acting upon opportunities to improve project management procedures, templates and products and hence improve the service provided to clients 

  • Identifying and acting upon cross-divisional opportunities 

Internal management accountabilities, to include: 

  • Staff management (where appropriate) – Inputting into the formal management of Project Managers or small project management team, to include 1st round recruitment interviews, input into resource management and attendance at junior staff appraisals 

  • Knowledge management – Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database 

  • Financial management – Utilising Turner & Townsend’s financial management system in order to keep track of the ongoing margin levels and monthly fee/resource forecasts for each commission 

  • Process improvement – Identifying and acting upon ways to improve internal systems and processes 

REPORTING 

Depending upon context, a Senior Project Manager is likely to report to an Associate Director or Director. 

KEY PERFORMANCE INDICATORS 

A Senior Project Manager will in part be assessed by the extent to which: 

  • Projects are managed to the right quality standards and are completed efficiently, on time and to budget 

  • Project delivery meets the client’s objectives and is in line with the conditions of appointment 

  • The project team is led effectively 

  • Strong relationships are developed with clients and members of the cross-functional team 

  • General line management responsibilities (where appropriate) are effectively discharged 

  • Business development opportunities with existing and new clients, including cross- selling opportunities, are identified and acted upon 

  • The internal financial status of all projects is effectively monitored 

  • Key information and data is effectively cascaded and appropriately retain

Qualifications

EDUCATION/QUALIFICATIONS 

  • Ideally professionally qualified in one of the following fields: construction, project management, engineering, surveying, architecture or information technology 

KEY EXPERIENCE AND KNOWLEDGE 

Essential 

  • >8 years project management experience and in a leading role. 

  • Experience of leading retail/office fit out Project Management 

  • Fully Bi-Lingual – Good command / good working knowledge in spoken and written Japanese and English 

  • A thorough understanding of the total project life cycle, from dealing with strategic issues at conception stage, through all of the operational stages to completion and post-project review 

  • Excellent knowledge and experience of all of the main project management concepts, tools and techniques 

  • Experience of leading project management commissions for medium to large sized construction projects of medium to high complexity 

  • Excellent knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering 

  • People management experience, particularly in the context of managing a team delivering a project 

  • Experience of managing the financial aspects of a project 

  • Occupier specific industry knowledge with move management, techniques and approaches and  

Desirable 

  • Membership of a recognised professional body 

  • Management experience, both in the context of managing a team delivering a commission and general line management 

  • Business development experience, including developing business with existing and new clients and cross-selling  

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

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