At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects in over 112 offices in 45 countries worldwide.

Our team is dynamic, innovative and client-focused. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver.  As a result our people get to work on some of the most exciting projects in the world.

PA’s Administrative Duties

Not limited to the following:

• Provide high quality organisational support services to the Country Manager
• Bring the administrative team together to work as one team and build a sense of team amongst this group
• Word processing correspondence, memos and reports
• Prepare presentations
• Organise and maintain effective filing systems (including digitally)
• Ensure compliance in the team around expenses, travel, hotel bookings, client care, risk management
• Keep and maintain an accurate record of papers, electronic email correspondence and contacts list
• Building connections with PAs/EAs in the region and especially with clients
• Full Board meeting management
• Minute taking and action tracking

Email and Phone Call Management

• Filter general queries, phone calls and invitations to the Country Manager by redirecting or taking forward such contact as appropriate
• Develop and maintain effective electronic email filing system
• Highlight urgent correspondence and print attachments
• Prepare correspondence on behalf of the Country Manager, including the drafting of general replies if instructed

Diary and Travel Management

• Ensure busy diary commitments and travel arrangements are managed effectively including assessing priority of appointments, reallocation as necessary and troubleshooting problems
• Conduct weekly diary meetings with the Country Manager to discuss upcoming engagements, invitations and other requests
• Coordinating and arranging video and conference calls
• Schedule on behalf of the Country Manager meetings between him and his direct reports
• Liaise with relevant individuals and external organisations to arrange meetings, organise schedules, prepare agendas and draft minutes
• Making travel arrangements and booking accommodation
   

Meeting and Event Management

• Provide support for an extensive range of meetings, including providing location maps, preparing agendas, pre-meeting briefings and meeting papers, noting action points and following them up
• Management of Board meetings including plotting dates for the year, management of Board pack and invitations, minute taking and distributions of minutes, organising travel arrangements of attendees
• Planning, managing and organising client and staff events and providing administrative support such as sending invitations, booking venues and arranging transportation

Bid Support

• Prepare bid submissions including formatting of documents, selecting images, identifying CVs and sourcing case studies
• Production of bid presentation material
• Ensure all bids are timely submitted and are of consistent quality as per client instructions
• Follow Director’s instructions on any other bid tasks

Required Skills:

• A minimum of five years admin experience in a highly pressurised environment requiring tact, judgment and discretion in handling internal and external contacts
• Advanced Microsoft Office 365 suite skills (Word, PowerPoint and Excel, Teams)
• Efficient and proficient in managing workload and tasks assigned to them
• Excellent typing skills, good computer literacy speed and accuracy essential
• Strong organisational skills with the ability to maintain balance among multiple priorities, with attention to detail and quality delivery
• Proven ability to work under pressure and to tight deadlines
• Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy
• Strong interpersonal skills and the ability to build relationships with all team members, Turner & Townsend stakeholders, Board members and external partners/vendors
• Ability to deal with sensitive information with discretion and to maintain confidentiality at all times
• Experience of diary management, researching and booking of travel and accommodation
• Take-up additional responsibilities and challenges
• Proactive and flexible in approach
• Keen eye for compliance, aware of policy and ensuring the team adhere

Character Attributes

• Trustworthy
• Self-motivated, proactive, a quick learner, highly organised and able to work on their own initiative with minimum supervision
• Excellent communication, coordination skills and ability to deal confidentially with information are important
• Familiarity working in a dynamic and demanding environment is necessary
• Must be strong enough to push back on requests to manage their own workload
• Must be willing to continuously learn and always willing to find the most efficient ways of working and share knowledge
• Bring the admin team together to work as one team, be the eyes and ears for the Country Manager, be indispensable
• Never afraid of suggesting new ways of working especially if beneficial for the team
• Must be able to ask for support from the team and wider PA network when required

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.