Consultant/Senior Consultant/Principal Consultant - Programme Advisory - Controls & Performance

  • Full-time
  • Department: Infrastructure

Company Description

At Turner & Townsend we’re passionate about making the difference – we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

The world is changing, and we have a responsibility to support that change, helping drive it and be part of it.

Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments, and society. Delivering better outcomes that have a positive impact on the world around us.

We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure, and natural resources sectors.

It’s how we’ve made the difference for 75 years. Transforming performance for a greeninclusive and productive world.

Job Description

Our Programme Advisory team focusses on orchestrating complex strategy, set-up and transformations for public and private sector clients enabling the successful delivery of major programmes both in the UK and internationally.

Our continued success is driving the expansion of our Controls & Performance UK team (service line, part of Programme Advisory) in London and we are seeking to recruit talented individuals at consultant grade, who feel their experience and capabilities could support the controls & performance transformations of our clients’ programmes and organisations.

Joining us will mean becoming part of a friendly and tight-knit community, full of talented and diverse individuals, always ready to support each other, act with empathy and provide constructive feedback that enables our growth and drives continuous improvement. Our approach is always outcome focussed and we recognise the importance of innovation in everything we do, being driven by a growth mindset.

We believe that providing a successful controls & performance advisory service, is all about being able to listen, understand and help our clients uncover the root causes of their challenges to then be able to design and provide a benefit focussed solution, that harnesses the science behind the project controls functions and enables our client to gain control and assurance of their overall performance through automated actionable intelligence that facilitates effective decision making.

As a consultant you will get the opportunity to work across several high-profile infrastructure projects, for both private and public clients (UK and globally), supporting the team to successfully deliver business transformation and controls & performance advisory services covering strategy, set-up and optimisation of specific controls & performance functions or project/programme/portfolio management offices.

As part of our Controls & Performance Advisory team you will be expected to contribute across several areas, including:

  • Contribute to the assessment of each client environment and their current challenges and support in utilising our structured approach to discover, deliver and implement a solution that is fit for purpose and enables the client to achieve the desired benefits and outcomes;
  • Support development, implementation and optimisation of PMO and controls & performance related strategies, functional set-up and optimisation;
  • Support the definition and write-up of reports to support findings and recommendations across various stages of client engagements;
  • Support the delivery of workshops in a mix of virtual and face-to-face environments with Sr. (C-suite) client representatives;
  • Work within diverse and multi-disciplinary teams representing Turner & Townsend at both client sites and as well virtually;
  • Deploy established methodologies, processes, tools and systems, tailoring these to suit specific circumstances and contributing to their continuous improvement and development;
  • Support the successful adoption and realisation of successful business outcomes;
  • Support key activities within the Programme Advisory team including internal development of transformation products and approaches;
  • Support various business generation activities such as bids, proposals, etc and work closely alongside Senior Management and the wider Turner & Townsend team;
  • Identify, contribute to and progress business generation opportunities where appropriate;
  • Support marketing and social media campaigns (employee advocacy) where appropriate;

Qualifications

The ideal candidate will have experience and qualifications in line with the below, but we are open to enthusiastic and ambitious individuals who want to pursue a successful consultancy career within the construction industry, keen on enabling clients to achieve successful outcomes.

  • Graduate calibre with relevant industry experience (Master’s degree or equivalent experience desirable);
  • Experience of working on major capital projects/programmes covering one or more roles within the PMO/controls & performance environment (schedule, cost, risk, change or performance reporting) in the Infrastructure sector (Defence, Nuclear, Rail, Airport, Highways, Utilities) or similar;
  • Familiarity with supporting capability/maturity assessments across the capital delivery businesses, PMO, controls & performance or a specific function;
  • Familiarity with supporting the development of controls & performance integrated processes and digital solutions used to create a ‘one version of the truth’ and enable client leadership teams to make informed decision making based on actionable intelligence;
  • Experience with writing/presenting reports and ability to navigate through complex stakeholder environments and engage (as required) with C-suite level, executive client teams;
  • Computer literacy in Office 365 applications, diagramming tools such as Visio, online whiteboarding tools such as Miro, team collaboration tools such as Slack, Microsoft Teams or specialist controls & performance software tools such as Oracle Primavera, PRISM, Power BI or similar;
  • Experience of business transformation programmmes and change management would be advantageous;
  • Understanding of strategy and set-up of target operating models and organisational design in the context of capital infrastructure delivery businesses, integrated controls & performance functions or PMO set-ups would be advantageous;
  • APM, PMI or similar certification or equivalent experience would be advantageous.

Key expected behaviours and ways of working:

  • Able to proactively identify and resolve client’s issues, identifying and communicating lessons learnt;
  • Able to build strong, professional client relationships, challenging behaviours when appropriate;
  • Able to express ideas with clarity, sticking to the key points;
  • Able to listen effectively to understand wider issues and the impact on self and others;
  • Able to show clear determination to achieve goals that have been set;
  • Able to remain resilient despite obstacles, disappointments or challenges at work;
  • Take personal responsibility to complete actions and resolve issues;
  • Encourage active participation and positive contribution from all;
  • Work with others, both internally and externally, to achieve project and/or business goals;
  • Able to analyse information quickly and efficiently;
  • When making a decision, able to use an appropriate mix of analysis, intuition and judgement to determine the most appropriate solution.

Additional Information

Hybrid working patterns are envisaged but this may vary in accordance with the requirements of Turner & Townsend or clients. Candidates must be able to work at their designated home office as required. Given the current laydown of our Team and clients, it would be strongly preferred for candidates to be based in London / Bristol / Birmingham / Manchester, although applicants who are based elsewhere may still be considered. In addition candidates must be able to travel to client sites throughout the UK and potentially internationally; the bulk of our current work in the defence sector is at sites in the south of England.

Security clearances will be required in order to work with a number of our defence sector clients. Successful candidates will be expected to apply for, or maintain existing, security cleared status.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

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