Personal Assistant

  • Full-time
  • Department: Business support

Company Description

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.

Job Description

Secretarial and Administrative Support 

  • Provide a high quality secretarial and organisational support service
  • Word processing correspondence, memos and reports
  • Prepare presentations
  • Organise and maintain effective filing systems
  • Keep and maintain an accurate record of papers and electronic email correspondence
  • Responsibility for dealing with maintenance of office equipment and ordering stationery

Bid Support

  • Prepare bid submissions including formatting of documents, selecting images, identifying CVs and sourcing case studies
  • Production of bid presentation material
  • Ensure all bids are timely submitted and are of consistent quality as per client instructions
  • Follow Director’s instructions on any other bid tasks

Email and Phone Call Management 

  • Filter general queries, phone calls and invitations to the Director by redirecting or taking forward such contact as appropriate
  • Develop and maintain effective electronic email filing system
  • Highlight urgent correspondence and print attachments
  • Prepare correspondence on behalf of the Director, including the drafting of general replies

Diary and Travel Management

  • Ensure busy diary commitments and travel arrangements are managed effectively including assessing priority of appointments, reallocation as necessary and troubleshooting problems
  • Conduct weekly diary meetings with the Director to discuss upcoming engagements, invitations and other requests
  • Coordinating and arranging video and conference calls
  • Schedule on behalf of the Director meetings between him and his direct reports
  • Liaise with relevant individuals and external organisations to arrange meetings, organise schedules, prepare agendas and draft minutes
  • Making travel arrangements and booking accommodation

Meeting Management

  • Provide support for an extensive range of meetings, including providing location maps, preparing agendas, pre-meeting briefings and meeting papers, noting action points and following them up
  • Act as a key liaison point between the senior managers and other key staff, setting up meetings as appropriate and maintaining good communications

Event Planning

  • Planning, managing and organising client and staff events and providing administrative support such as sending invitations, booking venues and arranging transportation

Managing Expenses

  • Collate expenses receipts, prepare expense information for the finance department and follow up on timely payment of these expenses
  • Book appropriate travel and hotel accommodation in line with the expense policy

HR Support

  • Liaise with HR and local Managers to ensure new starters are efficiently engaged and integrated into the business including inductions, accommodation, flights, transport, IT and business cards etc
  • Manage the PRO

Qualifications

  • A minimum of five years PA experience in a highly pressurised environment requiring tact, judgment and discretion in handling internal and external contacts
  • Excellent typing skills, good computer literacy speed and accuracy essential (Excel, Word and PowerPoint)
  • Arabic speaking will be an added advantage.
  • Excellent organisational skills and ability to plan own work
  • Proven ability to work under pressure and to tight deadlines
  • Ability to assimilate large quantities of written and verbal communication quickly and produce accurate, timely minutes.
  • Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy
  • Demonstration of the ability to work under sustained pressure and to tight deadlines
  • Ability to deal with sensitive information with discretion and to maintain confidentiality at all times
  • Experience of diary management, researching and booking of travel and accommodation
  • Attention to detail and deadlines
  • Proactive and flexible in approach
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