Personal Assistant
- Full-time
- Department: Business support
Company Description
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.
Job Description
Secretarial and Administrative Support
- Provide a high quality secretarial and organisational support service
- Word processing correspondence, memos and reports
- Prepare presentations
- Organise and maintain effective filing systems
- Keep and maintain an accurate record of papers and electronic email correspondence
- Responsibility for dealing with maintenance of office equipment and ordering stationery
Bid Support
- Prepare bid submissions including formatting of documents, selecting images, identifying CVs and sourcing case studies
- Production of bid presentation material
- Ensure all bids are timely submitted and are of consistent quality as per client instructions
- Follow Director’s instructions on any other bid tasks
Email and Phone Call Management
- Filter general queries, phone calls and invitations to the Director by redirecting or taking forward such contact as appropriate
- Develop and maintain effective electronic email filing system
- Highlight urgent correspondence and print attachments
- Prepare correspondence on behalf of the Director, including the drafting of general replies
Diary and Travel Management
- Ensure busy diary commitments and travel arrangements are managed effectively including assessing priority of appointments, reallocation as necessary and troubleshooting problems
- Conduct weekly diary meetings with the Director to discuss upcoming engagements, invitations and other requests
- Coordinating and arranging video and conference calls
- Schedule on behalf of the Director meetings between him and his direct reports
- Liaise with relevant individuals and external organisations to arrange meetings, organise schedules, prepare agendas and draft minutes
- Making travel arrangements and booking accommodation
Meeting Management
- Provide support for an extensive range of meetings, including providing location maps, preparing agendas, pre-meeting briefings and meeting papers, noting action points and following them up
- Act as a key liaison point between the senior managers and other key staff, setting up meetings as appropriate and maintaining good communications
Event Planning
- Planning, managing and organising client and staff events and providing administrative support such as sending invitations, booking venues and arranging transportation
Managing Expenses
- Collate expenses receipts, prepare expense information for the finance department and follow up on timely payment of these expenses
- Book appropriate travel and hotel accommodation in line with the expense policy
HR Support
- Liaise with HR and local Managers to ensure new starters are efficiently engaged and integrated into the business including inductions, accommodation, flights, transport, IT and business cards etc
- Manage the PRO
Qualifications
- A minimum of five years PA experience in a highly pressurised environment requiring tact, judgment and discretion in handling internal and external contacts
- Excellent typing skills, good computer literacy speed and accuracy essential (Excel, Word and PowerPoint)
- Arabic speaking will be an added advantage.
- Excellent organisational skills and ability to plan own work
- Proven ability to work under pressure and to tight deadlines
- Ability to assimilate large quantities of written and verbal communication quickly and produce accurate, timely minutes.
- Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy
- Demonstration of the ability to work under sustained pressure and to tight deadlines
- Ability to deal with sensitive information with discretion and to maintain confidentiality at all times
- Experience of diary management, researching and booking of travel and accommodation
- Attention to detail and deadlines
- Proactive and flexible in approach