MelroseWakefield Healthcare is a coordinated system of hospitals, physician practices and community-based services providing care for communities throughout north suburban Boston. We are distinguished by the range of clinical care and services we provide locally for the continuum of care in clinical collaboration with Tufts Medical Center, as well as an affiliation with the Lawrence Memorial. Our focus is simple: a better approach to providing health care, we bring together top-quality primary, emergency and specialty care, locally. Everything you and your family need, right in your neighborhood to be your best healthy.

• Responsible for complete operation of the Switchboard. 
• The position supports all communication around internal code announcements, Plus messaging first responders through over-head paging and other messaging methods with the use of Spok Intellidesk application.
• The switchboard monitors many critical alarms and needs to communicate the problem to the appropriate personnel.

EDUCATION:

• High school diploma or equivalent.

EXPERIENCE:

• One year experience operating a switchboard in a health care institution preferred.

SKILLS/ABILITIES:

• Good interpersonal skills.

SCHEDULE:

• Saturday, Sunday 3 - 11 pm, Mon, Tues, Wed 3 - 11 pm

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. MelroseWakefield Healthcare reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at MelroseWakefield, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.