Clinical Coordinator RN/LPN - Up to $10,000 Sign-on Bonus

  • Lowell, MA
  • Full-time
  • Employment Type: Full-Time
  • Work Address: 847 Rogers Street, Suite 201, Lowell, MA 01852
  • Job Category (for posting purposes): Clinical Support

Company Description

Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most. And, so that we can bring wellness back to health care, one person at a time. 

Job Description

Why Join Us? 

Up to a $10,000 Sign on Bonus, Benefits you will love, Generous earned time package, Retirement plan with employer match, Tuition reimbursement and More!  

The Clinical Coordinator provides a supportive role to the clinical management team and performs a variety of duties in the coordination of the delivery of care to patients and families in their homes.  Triages calls related to patient care, including physician orders, staff issues and other clinical issues. Completes patient reviews, assesses staff competency and assists with other clinical projects as assigned. 

Essential Functions

  • Provides effective coordination of clinical services, consistent with the objectives of agency.
  • Works closely with clinical staff to provide necessary services for patients and families in a timely manner, including the provision of direct patient care.
  • Communicates regularly with Clinical Managers as well as with the Clinical Director when issues arise relative to clinical practice or other performance related issues.
  • Demonstrates expertise and knowledge in a variety of areas, including, but not limited to:
    •  Current methods of care and treatment
    • Policies, procedures and protocols which are specific to the Agency.
    • The Agency Infection Control Plan.
    • A working knowledge of all reimbursement criteria.
    • A working knowledge of all regulations.
  • Has a working knowledge of the Medicare Conditions of Participation.
  • Assists with individual caseload reviews or other audits as assigned by the manager or Clinical Director.
  • Participates in review of managerial and clinical data to support effective implementation of clinical priorities, including but not limited to HHA supervision, wound measurement and formula compliance, appropriate utilization of clinical pathways, and telehealth.
  • Interprets findings from reviews and assigned audits and makes recommendations to the manager or
  • Clinical Director.  Follows up with staff as appropriate.
  • Assists Clinical Managers and Clinical Support Coordinators to ensure appropriate coverage based on: census; skill mix; geographic distribution; skill level of available clinicians; and, patient care requirements.
  • Assists with orientation and preceptor of clinical staff.
  • Assists with orientation and supervision of the Home Health Aide services for patient’s Performs home supervisory visit
  • Works with Quality Management and the clinical managers to ensure accurate and timely paper-flow, as well as, completion of documentation in the electronic record.
  • Contributes to Performance Improvement Activities
  • Demonstrates knowledge of risk management activities; completes variance reports accurately, appropriately, and in a timely manner.
  • Contributes to the continuing evaluation of programs and performance.

Position Type/Expected Hours of Work & Travel

The hours of work are 8am to 4:30pm Monday thru Friday with some flexibility based on position.  


  • A current professional RN/LPN licensure in the states of Massachusetts required. Current professional RN/LPN licensure in the state of New Hampshire required for some territories.
  • Minimum of 3 years’ of community health experience required or combination of at least one year of acute medical/surgical nursing experience and 2 years of home health experience required. 
  • Prior experience in telephone triage preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

AAP/EEO Statement

Care at Home is an Equal Opportunity Employer and dedicated to the goal of building a diverse and inclusive workplace that reflects the patient population in which we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. Care at Home is especially interested in candidates who, through their service, training and experience, will contribute to the diversity and excellence of our health care community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.