Who we are...

At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about.

We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.

Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.

We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.

Click here if you would like to find out more about Trustonic's culture code.

If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you!

We’re looking for a Team Administrator to join our cutting edge and dynamic team. You will assist our General Manager and Commercial Director supporting the overall efficiency, organization, and operational needs of the business.  We are looking for someone flexible who is adept at operating both virtually and within the physical office environment.

A bit about the team and what you'll deliver...

As part of the MEA team, reporting to the General Manager, we are looking for a customer-focused Team Administrator who can easily integrate themselves to the business and team interactions.

As a Team Administrator, you will: 

• Assist with travel, accommodation bookings, queries and other general administrative activities as directed
• Provide administrative support to regional GM, Commercial & BD Director
• Complete expense returns on behalf of regional GM and Directors
• Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Carry out clerical duties such as filing, typing, copying, binding, scanning, etc.
• Monitor and maintain office equipment
• Liaising with our courier DHL to book and check status of deliveries
• Dealing with customer queries and enquiries
• Work with the Commercial Director to manage the marketing calendar with Group marketing and agency in region
• Implementing Salesforce attributes into Marketing campaigns
• Supporting the execution of marketing strategies, including digital marketing, social media, and content creation.
• Arranging and coordinating meetings, conferences, and team-building events.
• Liaise with Marketing, BD Team and new Prospective customers to coordinate meetings and facilitating next steps actions where required.
• Documenting and tracking actionable items across the various engagements, across all verticals and engagements including internal and external engagements.
• Collaborating on charitable, volunteering, and team events.
• Monitoring Objectives and Key Results (OKR’s)  related to team administration, Salesforce usage, and marketing effectiveness, reporting findings to management.
• Assist in driving on time feedback and escalations with regards to all legal engagement between customers and the company

Who you are...

As a Team Administrator you will be:

• creative and energetic in your desire to create an awesome physical and virtual office vibe
• hugely optimistic
• able to handle sensitive information in a confidential manner
• exceptionally organised with brilliant follow-through
• a natural self-starter and solid communicator, unafraid to pick up the phone, Teams or slack
• able to thrive in a dynamic, constantly evolving, small team environment
• jedi-like anticipation – you are already 10 steps ahead
• outcome focussed
• rigorous in the pursuit of accuracy
• prepared to invest whatever effort is required to get the job done (including travel)
• able to build trusted relationships with team and clients

What makes you, you...

As a Team Administrator you will have the following:

Experience

• Basic legal acumen
• demonstrable experience of both virtual and physical office environments
• Proven experience as an administrative assistant or in a similar role
• preferred experience within a Technology company
• Proficiency with virtual office tools such as, MS office, teams, slack, Trello, etc
• experience of supporting teams

Knowledge

• Global travel management and physical office management.
• Familiarity with digital marketing strategies, tools, and analytics.
• Showing proficiency with basic legal engagement
• Knowledge of capturing and mapping business requirements to technical solutions.
• Understanding of reporting and ability to co-ordinate team insights

Skills

• excellent time management skills
• A positive attitude with the hunger to learn more, put training into action and become a more skilled & experienced Salesforce advocate
• multi-tasking and prioritisation
• intermediate to advanced MS office skills
• strong verbal and written communication skills, and ability to speak effectively to any audience
• exceptional eye for detail
• Excellent problem-solving skills

• undergraduate degree in business or similar discipline preferred or equivalent level of skill, experience and knowledge

#LI-Remote

Trustonic is an equal opportunity employer.  We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.