Working at True Food Kitchen is unlike anything else you’ve experienced before. Since our menu is a journey into a new way of eating, those who prepare, present and serve the food are key to telling our story. Our family of chefs, managers, cooks, servers, bartenders, hosts, dishwashers and more are the key ingredients to our growth and success. Join our growing team and we’ll show you how passionate we are about making your career goals come TRUE.

The Point of Sale Administrator is responsible for POS software and hardware configuration and support.  This includes programming Aloha POS software, remote support of all restaurant technology, and other duties as assigned.  Analytical thinking, problem resolution and strong customer service are very important attributes for this position.  Previous hospitality experience is preferred.

Principal Accountabilities:

• Program POS item and price changes including database updates and maintenance.
• Perform remote support activity to solve POS functionality issues and ensure proper operation.
• Provide excellent customer service and constant follow-up with restaurant locations until a resolution has been found.
• Ensure POS security procedures are implemented and enforced.
• Research ways to continually improve POS operations.
• Maintain appropriate documentation and change management logs.
• Provide technical support to restaurant locations as dictated by operational needs that may be inclusive of on-call evening/weekend after-hours and early mornings or later shifts.
• Provide backup support to IT Team for basic networking, connectivity, email, and user support.
• Perform reasonable additional duties as requested by supervisor/management.

• Working knowledge of POS software. Aloha preferred.
• Minimum 2 years of experience in tech support or help desk role.
• General IT knowledge:  networking, connectivity, hardware, software, etc.
• Excellent technical and communication skills.
• Strong customer service attitude.
• Ability to effectively organize and multi-task.
• At all times maintain the highest standards of professionalism, ethics, and a positive attitude.

• Competitive Pay 
• Medical, Dental, Vision and Life Insurance
• 401k Plan with Company Match
• 5 Day Work Week
• Paid Time Off
• Dining Discount 
• Relocation Assistance
• Professional Career Development and Growth Opportunities
• Fun Work Vibe