Marketing Project Manager

  • Full-time

Company Description

 

At True Food Kitchen, we are purveyors of nourishment for the wellness-aware. We believe that living well isn’t just about eating the right food, but about sharing it with the right people. At our restaurants, guests are presented with the opportunity to enjoy meals without compromise. Working at True Food Kitchen is unlike anything else you’ve experienced before. Since our menu is a journey into a new way of eating, those who prepare, present and serve the food are key to telling our story. Our family of chefs, managers, cooks, servers, bartenders, hosts, dishwashers and more are the key ingredients to our growth and success. Join our growing team and we’ll show you how passionate we are about making your career goals come TRUE.

Job Description

Position Summary

The True Food Kitchen Project Manager is the gatekeeper between True Food marketing brand management and the creative, design and production teams.  The Project Manager is responsible for developing and overseeing timelines and managing workflow for everything from advertising creative to menu content and design.  The Project Manager also manages timelines for content development, creative campaigns, promotional and collateral pieces, local store marketing and new store opening project support.  As a member of the marketing team, the Project Manager is part of this centralized service that supports each of the following departments - restaurant operations, IT, human resources and training/recruiting – as well as external partners, to make sure all efforts align with the brand’s overarching business strategies.   The Project Manager is organized and has experience in production, trafficking and management of a collection of projects. This is a full-time position in the True Food Kitchen home office in Phoenix, Ariz., reporting to the Director of Creative Services.

 

Principle Accountabilities:

  • Assist with all phases of project development, including project planning and project team coordination and own the overall timeline and deliverables to help drive projects to a successful completion.
  • Oversee and manage the creative team to ensure all projects flow through the project management process from creative direction to execution (printing, install, etc.).
  • Direct and manage seasonal/quarterly menu changes including content and design; oversee timelines and set deliverables with internal team, including menu reviews, pricing and POS changes to IT/finance. 
  • Ensure creative briefs are complete and actionable with a clear understanding of project objectives.
  • Facilitate reoccurring projects with marketing, operations, local stores, training and recruiting, including: seasonal menu changes; promotions; multi-store events; gift card programs; private dining and catering, among others.
  • Act as the liaison between all teams and communicate clearly on content, decisions, timing and project status to ensure cohesion and alignment on plans.
  • Assist with scheduling and facilitating project meetings including kick-offs to campaigns and ongoing marketing meetings surrounding business initiatives. Collaborate with stakeholders and project team and ensure all creative is consistently produced on-brand and of the highest quality.
  • Continually recommend work process improvements and support implementation with approval from management.
  • Develop and maintain a productive working relationship with key project stakeholders and external vendors and teams across the business.

 

Local Store Marketing & New Store Openings

  • Facilitate all local store requests utilizing in-house and external resources to develop marketing materials that communicate consistent messaging across each market.
  • Develop annual calendar tool for all TFK departmental teams.
  • Communicate regularly with Operations and Local Store Manager on delivery, install dates and timelines.

 

Partner Management (Design, Printing & Production)

  • Serve as point person for print/production company to ensure best pricing and top quality.
  • Serve as day-to-day manager for external creative agency creative (if applicable), digital agency and external production and printing partners.
  • Manage print vendor alternative printing/production outline system ensuring process is efficient, product is quality, and deadlines are met.
  • Execute bi-annual evaluation of printing/production tool to all TKF users to improve efficiencies.
  • Upload all pre-developed/template materials on print/production tool and notify local teams when new material are available.
  • Determine cost savings opportunities and mange budget, reporting on both quarterly.
  • Work closely with IT, Design and Operations to manage multi-departmental projects with trafficking tools.

Qualifications

  • Bachelor's Degree, ideally in Communications, Marketing, or Business.
  • 2-4 years of professional work experience with a focus in project management, agency or in-house experience preferred. Passion for restaurant industry and menu management a plus.
  • Strong project management and problem-solving skills; proven attention to detail with excellent organizational and time management capabilities.
  • Ability to meet deadlines in a fast-paced environment and flexible when it comes to re-prioritizing tasks due to business demands.
  • Ability to work well both cross-functionally and collaboratively as a team player and as a self-starter. Strong facilitator to help others complete the task at hand and work together.
  • A proactive planner who isn’t afraid to ask probing questions for project clarity, anticipates potential roadblocks, and escalates project issues appropriately.
  • Advanced skills with Microsoft Office (e.g., Word, Excel, PowerPoint, etc.) as well as solid understanding of the creative process and project management tools (Basecamp).
  • Background using menu data management systems (Trabon) is a plus.

Additional Information

 

  • Competitive Pay + Bonus Incentive
  • Medical, Dental, Vision and Life Insurance
  • 401k Plan with Company Match
  • 5 Day Work Week
  • Paid Time Off
  • Dining Discount 
  • Relocation Assistance
  • Professional Career Development and Growth Opportunities
  • Fun Work Vibe