Licensed Sales Agent - BPO
- Full-time
- Department Name: Sales
- Office Type: Remote
Company Description
Ignitist Inc, which is part of the Trucordia Insurance Services Network, provides insurance solutions to help veterans, disabled Americans, and underserved populations, especially those in the most underserved markets, get access to the healthcare they need to live the best lives possible. Ignitist Inc is building a virtuous network through partnerships with non-profit groups, insurance carriers and providers who share our passion for improving the quality of life for those who need it most.
Every day the team at Ignitist Inc works hard to accomplish the “Do Good” mission by initiating a positive impact by matching low-income people with better healthcare to help them live their best lives. Over the past 4 years in business, Ignitist Inc, has helped over 35,000 seniors receive healthcare plans that transform their lives. Our approach improves the health of the most vulnerable groups, while lowering the cost of federal government care.
Job Description
Duties and Responsibilities:
- Handle inbound and outbound calls to prospective clients, creating a friendly and inviting atmosphere to discuss Aetna’s Medicare plans.
- Clearly explain Medicare options, benefits, and enrollment processes, ensuring clients feel informed and confident in their choices.
- Take the time to understand each client’s unique needs and adapt your approach to provide tailored solutions.
- Foster trust and rapport with clients through your outgoing personality and cooperative attitude.
- Keep track of leads and follow up promptly, ensuring no opportunity is missed while maintaining accurate records of interactions.
Qualifications
- Minimum of 1 year of successful outbound dialing sales experience in the Medicare industry
- Passion for helping others and a commitment to excellent customer service.
- Strong verbal communication skills, with the ability to convey complex information clearly and effectively.
- Build rapport with clients, understanding their needs and providing tailored solutions.
- Stay updated on Medicare products, services, and industry trends.
- Proficient in Microsoft Windows environment and multiple CRM software systems.
- Self-motivated with a powerful desire to succeed and achieve high performance.
- Ability to thrive in a dynamic and fast-paced work environment while maintaining attention to detail.
- Flexibility to adjust strategies based on client needs and feedback.
- Valid Resident State Health Insurance (Required)
- Continuing Education (CEs) are up to date (Required)
- High School Diploma or GED
Preferred qualifications include:
- 1 year Sales Experience
- 1 year Medicare Advantage
- 1 year outbound dialing
Additional Information
Please see our company Benefits:
- Medical, Dental, Vision
- Life and AD&D insurance
- FSA / HSA
- Commuter & Child Care FSA
- Cancer Support Benefits
- Pet Insurance
- Accident & Critical Illness
- Hospital Indemnity
- Employee Assistance Program (EAP)
- 11 Paid Holidays
- Flexible PTO
- 401K
All your information will be kept confidential according to EEO guidelines.
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.