VEEVA RIM Consultant
- Contract
Company Description
Our client is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence. With US$8.25 billion in annual revenues and 160,000+ employees our client is Building Tomorrow's Enterprise
Job Description
Location : Boston, MA
Contract
• Get Knowledge Transition of VEEVA-RIM eTMF from existing vendor and L3
• Document the Knowledge acquired and share the Application knowledge with larger teams
• Lead & Mentor delivery team compromising of varied levels of skills & experience
• Will act as a Point of Contact between the client and other stakeholders during all phases of the Support
• Technical Delivery using VEEVA-VAULT RIM technologies by resolving L2 & L3 natured tickets
• Trouble shoot complex production issues using VEVA-VAULT-RIM related skills including but not limited to Performance issues & Server configuration/issues
• Work collaboratively with teams located in a different geography and deliver the project needs
• Follow AMS/AVM processes & ensure the entire team adheres to it
• Proactively find & implement improvement opportunities
• Adhere to SLAs & ensure the team adheres to the SLAs
Additional Information
All your information will be kept confidential according to EEO guidelines.