Genesys Consultant

  • ., New York City, NY
  • Full-time

Company Description

Trident has been consistently recognized and appreciated by renowned billion – dollar clients for being their trusted staffing partners for more than a decade.

 

 

Job Description

Description:
 • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with  Information Technology

Preferred
• At least 3 years of experience in development for Gensys infrastructure including the modules-Genesys Framework, Configuration, GVP, Genesys T-Server, SIP Server.
• Experience in Client communication both verbal and inter personal.
• At least 4 years of experience in contact center development.
• Ability to work in team environment and client interfacing skills.
• Analytical skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.