Product Development Coordinator - TCS World Travel

  • Full-time

Company Description

TCS World Travel has hosted guests on adventures of a lifetime for over 25 years. TCS operates luxury jet tours under its own brand as well as for strategic partners, including National Geographic and Four Seasons. In 2017, TCS World Travel was named #1 Tour Operator by Travel + Leisure magazine and in 2018 was voted “Most Over The Top Trip” by readers of AFAR magazine.

TCS World Travel is part of Travelopia - the world’s largest collection of specialist travel brands. Operating across the globe including Europe, Australia, North America and Canada, we’re passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers. Our combined businesses are the world’s largest provider of specialist and experiential travel with a range of unique experiences, from private jets, polar expeditions, sailing, ski holidays and more.

Job Description

The Product Development Coordinator is an integral part of our Product Development team. In this position you will act as the glue that allows our Product team to bring to life a portfolio of bespoke travel experiences. You will have ownership over managing guest accommodation allotment and upgrades, creating and maintaining detailed product spreadsheets and providing support during our itinerary development. 

Key Responsibilities

  • Manage the room allotment and upgrade process for TCS and Partnership Programs
  • Request rates for hotel suite upgrades from our worldwide vendors and ensure we have the most accurate prices in our tracking sheets
  • Calculate and maintain the database determining selling rates for specific accommodations
  • Proof product related marketing materials
  • Responsible for data entry of General Trip Data for all TCS and Partner jet programs in Salesforce
  • Assist the Product Development Managers by providing weather information and safety ratings for corresponding itineraries
  • Process invoices
  • Coordinate scouting trip logistics with product development team, vendors and scouts
  • Set-up meetings and organize department events and managing day-to-day team priorities
  • Travel for the company as required for trip operations which may include advance duties, scouting, on-board assignments and attending travel industry conferences and trade shows.

Qualifications

  • Keen eye for detail with the ability to read and interpret very detailed contracts, marketing collateral and other trip related materials
  • Posses a demonstrated ability to effectively manage conflicting priorities gracefully and with limited supervision
  • Strong oral and written communication skills are essential
  • Work requires the routine use of word processing, spreadsheet (Excel), presentation (PowerPoint), Salesforce and other common business software
  • Luxury travel experience or personal experience with rare, unique, or unusual destinations is preferred but not required
  • Enjoy working as a team and have the ability to communicate multiple different teams, stakeholders and external vendors

Additional Information

Working at TCS

TCS World Travel offers a competitive and comprehensive benefits package to all eligible, full-time employees including, but is not limited to, the following:

  • Medical insurance at zero cost to the employee or buy up option
  • Dental and vision insurance at zero cost to the employee
  • Employer paid life insurance, short-term and long-term disability
  • 401(k) retirement savings plan with a company match after 1 year of employment
  • Generous leave policy including parental leave, caretaker leave, bereavement leave and pawternity leave for employees who adopt a new dog or cat
  • Travel related benefits including a generous PTO package, travel discounts through use of an IATAN Travel Professional card, Global Entry membership, and travel opportunities dependent on the position and business needs
  • Paid holidays and volunteer days
  • Transportation card (Orca Passport Program) at zero cost to the employee
  • Health Savings Account, including $1,000 Company contributions annually, or Flexible Spending Account
  • On-site gym and fitness class, 100% covered by TCS  

 

 

TCS World Travel is an Equal Opportunity Employer and applicants have rights under Federal Employment Laws. To learn more, please visit: www.posterguard.com/eposter/U1200AFL1-ApplcntFdrlIntrntLcnsng.pdf