TCS World Travel has hosted guests on adventures of a lifetime for over 25 years. TCS operates luxury jet tours under its own brand as well as for strategic partners, including National Geographic and Four Seasons. In 2017, TCS World Travel was named #1 Tour Operator by Travel + Leisure magazine and in 2018 was voted “Most Over The Top Trip” by readers of AFAR magazine.

TCS World Travel’s Luxury Custom Travel division creates extraordinary custom, travel experiences for individuals and small groups. The team utilizes their extensive destination experience to craft unique itineraries, custom tailored to the requests and desires of the client. Our Luxury Custom Travel team has recently joined forces with Travcoa and together, the team creates a more robust category of unique luxury and experiential travel experiences. Both brands are members of Travelopia, which is the world's largest collection of specialist travel brands.

TCS World Travel is looking for a full-time Luxury Custom Travel Consultant to join our growing Luxury Custom Travel team in Seattle, provide our guests the highest level of customer service and develop world-class, personalized travel experiences. The ideal candidate shares our passion for travel, is extremely detail-oriented and capable of juggling numerous tours at different stages. Polished and professional communication skills and previous experience working with high-end clientele is a must. Our ideal candidate is self-sufficient but simultaneously excels as part of a team and enjoys collaborating with a diverse group of guests, overseas agents, and other departments within the office.

Key Responsibilities:

• Put together and sell tailor-made travel programs by creating and writing great trip proposals.
• Service and maintain contact with individual guests who have booked custom travel services.
• Assist with purchasing and communicating travel insurance.
• Maintain daily records and bookings in our various reservation systems.
• Follow through with time sensitive materials, acknowledge all payments and/or outstanding or late payments and answer all other inquiries from guests.
• Create and maintain individual guest files.
• Coordinate, proof read and prepare pre-departure written materials.
• Create berthing lists for jets, ships and trains; prepare tickets, vouchers, labels, and other items as needed.
• Maintain complete knowledge of all travel products including destinations, modes of transportation, travel insurance, financial details, and extra services.
• Negotiate hotel and land services as needed with overseas destination management companies.
• Manage booking financials including invoices, payments and reporting. 
• Other tasks as assigned.

• 3+ years travel industry or event planning experience.
• Well-traveled, either professionally or personally.
• Excellent customer service skills to give our travelers the high level of service that they are expecting from TCS World Travel and Travcoa.
• Professional and polished with strong verbal and written communication skills as well as interpersonal skills.
• Strong attention to detail is required.
• Positive attitude and works well in a team environment.
• Ability to manage multiple tasks and trip files in various states of operation.
• Demonstrated success in a fast-paced, time-sensitive environment.
• Negotiation skills.
• Proficient in Microsoft Word, Excel and Outlook.
• General accounting skills.
• Salesforce and Softrip experience is a plus, but not required.

TCS World Travel is an Equal Opportunity Employer and applicants have rights under Federal Employment Laws. To learn more, please visit: www.posterguard.com/eposter/U1200AFL1-ApplcntFdrlIntrntLcnsng.pdf