TCS World Travel has hosted guests on adventures of a lifetime for over 25 years, having developed and operated almost 300 expeditions to more than 200 destinations. Our all-inclusive journeys deliver unparalleled and meaningful experiences in unique destinations around the globe. TCS operates luxury jet tours under its own brand as well as for strategic partners, including National Geographic and Four Seasons.

We have been named a top tour operator in Travel + Leisure’s World’s Best Awards for two years in a row, a recognition of the innovative travel experiences we create. In 2018, we were recognized with a Gold Magellan Award from Travel Weekly for overall tour operator, and our Around the World Private Jet Expedition won Best Over-the-Top Experience in the AFAR Travelers’ Choice Awards.

TCS World Travel is a member of Travelopia, which is the world's largest collection of specialist travel brands. Each brand is individually operated, creating unique experiences that are centered around specific destinations, passions or interests.

TCS World Travel is hiring a Luxury Travel Sales Manager to actively sell luxury private jet programs (priced between $80-150K per person) to high net worth individuals via phone, email and in-person communications. The Luxury Travel Sales Manager is responsible for managing prospective clients through the entire sales cycle from inbound lead to booking the guest. Our ideal candidate is a team player with a passion for driving sales. The Luxury Travel Sales Manager reports to the VP of Sales & Business Development and is a key contributor to our tightknit inside sales team.

Essential Functions

• Develop strong relationships with qualified clients via phone and email communication.
• Accurately maintain client contact information, forecast sales opportunities and ensure future follow up actions are performed in Salesforce.
• Qualify and proactively follow-up with prospective clients to ensure they progress through sales cycle.
• Listen and ask the right questions to discover the needs of prospective guests.
• Perform at all times with the aspiration to provide a trip of a lifetime.
• Monitor client issues, feedback, deadlines, and deliverables and ensure client issues are handled effectively and quickly, escalating to VP of Sales & Business Development when needed.
• Attend targeted sales events for prospective clients.
• Collaborate with sales colleagues in refining sales skills and strategies to drive results.
• Present TCS product line and assist with travel agent trainings via webinars and in-person as needed.  
• Work closely with other departments including Marketing, Guest Services, and Luxury Custom Travel.

• 5+ years front-line sales experience, motivated by revenue targets and service KPI's.
• Demonstrated ability to use relationship-based skills to close sales with high net worth individuals. 
• Experience selling travel products and services is helpful but not required.
• Well-traveled, either professionally or personally.
• Excellent customer service skills to give our travelers the high level of service that they are expecting from TCS World Travel and our partners.
• Professional and polished with strong verbal and written communication skills as well as interpersonal skills.
• Positive can-do attitude and works well in a team environment.
• Demonstrated success in a fast-paced, time-sensitive environment.
• Proficient in Microsoft Word, Excel and Outlook.
• CRM experience is required. Salesforce experience highly preferred.

All your information will be kept confidential according to EEO guidelines.