Collection & Relationship Officer (Desk or Field)

  • Jakarta, Indonesia
  • Contract

Company Description

Traveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers and aims to revolutionize human mobility with technology. Today Traveloka is expanding its reach by operating in 6 countries and experimenting with new endeavors that will create large impact in the markets and industries we touch.

Job Description

Desk and Field Collection & Relationship Officers are responsible to meet the customers and execute the collection operations/billing. This role is 6-months to 1-year contract based. You're expected to:

● Manage accounts and ensure installment payments are in accordance with predetermined schedule
● Resolve payment-related issues
● Establish good relationships with all customers
● Willing to work based on predetermined target


  • Minimum Diploma Degree (D3)
  • Preferably candidate with SPPI certification (Sertifikasi Profesi Penagihan Pembiayaan).
  • Target oriented and able to work under pressure
  • Able to communicate well, confident, have a high motivation, and love challenges
  • Experienced in Collection operations is preferable.

Additional Information

We are changing the world, day by day, by making it easier for people to go, stay, work and live anywhere. Imagine a mobile you, in a world where technology helps people reach their unlimited potential. We are looking for great designers alike to join us on our mission to humanize our already world-class technology company in one of the most exciting part of the world.