Receptionist/Security

  • 3311 S Michigan Ave, Chicago, IL 60616, USA
  • Full-time
  • Department: Social Services
  • Job Title: Psych/Rehab Services Assistant (PRSA 2)
  • Status of Employment: Full Time
  • Shift Type: As assigned
  • Name of Location/Facility: Southview Manor
  • Represented position?: This is a Represented Position. Union membership requirements will be applied as per the current Union Contract with this center.

Company Description

Receptionist/Security

  • Start Date:  ASAP
  • Shifts:   7am-3pm, 3pm - 11pm and 11pm - 7am with weekend rotations 

Our leadership: 

Transitional Care Management has 12 different locations throughout Chicagoland.

  • Multiple centers give you the opportunity for advancement.  In fact, 16 of our current DONs & ADONs were promoted from within.
  • The culture that surrounds us is one of great patient care, and has the feeling of true support by those who work beside you. 
  • You have direct access to our executive team via our “iCare Line”, so you can openly express concerns or compliments.

Our center:

Southview Manor is a SNF that has 200 beds, multiple levels of care and a 5 Star Quality Measure rating

Location:  We are located in the Bronzeville neighborhood, just south of downtown Chicago, near the White Sox Stadium at E 33rd Blvd & S Michigan Ave.  This is a neighborhood that is becoming re-gentrified and easy to commute to from Chicago or the suburbs.  The Metra and the Green Line are just a few blocks away. 

  • *Join us and love what you do again.

Job Description

Receptionist/Security:  officially we title this job as Receptionist/Security, but in other centers it may be called a Security Guard.  In this role you will be responsible for the following tasks:

  • Answer phones and take accurate message for all facility staff and residents
  • Monitor all persons entering or exiting the facility including Residents
  • Provide support and assistance during behavioral emergencies.

What’s in it for you: 

  • High quality standards; in fact, many of our centers have a 5-star quality rating
  • Employee recognition & referral programs
  • Annual merit increase opportunities
  • We focus on building relationships with our residents and families.  In time, you may feel like they are your family too.
  • Our Activities/Events department goes beyond bingo.  We focus on the individual patient and as a result they are more engaged with you.
  • What our employees may say to you (excerpts from our employee survey):

  • “I feel like I make a difference here.”
  • “People here are willing to give a little extra to get the job done right.”
  • “When I look at what we accomplished, I feel a sense of pride."

Qualifications

Receptionist/Security

What we need from you:

  • Must posses a high school diploma or G.E.D
  • Must be highly motivated and a self-starter with the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent organizational skills and the capability to work in a fast paced environment.   
  • Great problem solving and conflict resolution skills.  Ability to exercise mature and professional judgement.
  • Experience with  mentally disabled individuals is desirable. 

 

 

 

Additional Information

What we’re doing to keep you safe:

  • PPE:  No PPE Shortages here!  We have PPE (including N95 & Surgical masks) for our team members.  Join us and we’ll keep you protected!
  • Virtual interviews, utilizing ‘video chat’ apps and software
  • Temperature screenings and routine health checks
  • And more …

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

  • Join us and love what you do again!

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