Receptionist - Overnight Shift (healthcare facility)

  • 2230 McDonough St, Joliet, IL 60436, USA
  • Full-time
  • Department: Administration
  • Job Title: Receptionist
  • Status of Employment: Full Time
  • Shift Type: Overnight/NOC Shift (11pm-7am)
  • Name of Location/Facility: Joliet Terrace
  • Represented position?: This is a Non-Union position.

Company Description

About the facility:

Under new leadership:  Transitional Care Management (TCM) now manages this Intermediate Care Facility (ICF) as of 9/1/2019.  Our goal is a focus on quality care and excellent customer service for the staff & the patients alike.  While we have many team members that have been with the center for several years, we are expanding. 

·         During the interview, you may hear:  ‘You can expect to be busy, and time will fly by on your shift, but you will go home knowing you made a difference in someone’s life.’

Joliet Terrace has 120 Medicaid beds, proudly serving the behavioral/psych population – with a 5 Star Quality Measure rating & 4 Stars overall. 

Location:  We are next door to a church & school, we are situation in a quiet area that is 1.5 miles from I-80; very easy to commute to.

Job Description

Full-time Receptionist

Starting salary:  $10.00

Shift:  Overnight (11:00 pm - 7:00 am), 9 shifts per pay period

What you will do:

  • Greet all visitors, residents and staff upon entering or exiting the facility.
  • Maintain employee personnel records in accordance with State and Federal Regulation and as assigned by supervisor.
  • Answer phones and take accurate messages for all facility staff and residents.
  • Complete human resource tasks as assigned by supervisor.
  • Complete resident trust fund duties as assigned by Administrator
  • Develop, implement and maintain ongoing Quality Improvement programs to consistently monitor, measure and/or evaluate the quality of reception services.
  • Act as the initial contact for all visitors and provide assistance as needed.

Qualifications

What you will need: 

  • Must possess a minimum of a high school diploma or equivalent (GED).
  • Must be at least 21 years of age.
  • Must have a good speaking voice and excellent communication skills.
  • Must be able to read, write, speak and understand the English language.
  • Ability to make independent decisions when circumstances warrant such action.
  • Must possess ability to deal tactfully with personnel, residents, family members,
  • visitors, government agencies/personnel and the general public.
  • Must possess leadership and the willingness to work harmoniously with other
  • personnel.
  • Must be physically capable of effectively hearing, seeing and speaking.
  • Must be able to physically and emotionally assist in the evacuation of residents during emergency situations.

Education:

  • High School Diploma or equivalent is required

Computer Skills:

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)

Additional Information

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

  • Join us and love what you do again.