Receptionist

  • 13301 Central Ave, Crestwood, IL 60445, USA
  • Full-time
  • Department: Administration
  • Job Title: Receptionist/Concierge
  • Status of Employment: Full Time
  • Shift Type: Afternoons/Evenings
  • Name of Location/Facility: Crestwood Terrace
  • Represented position?: This is a Non-Union position.

Company Description

About the facility:

Under new leadership:  Transitional Care Management (TCM) now manages this Intermediate Care Facility (ICF) as of 9/1/2019.  Our goal is a focus on quality care and excellent customer service for the staff & the patients alike.  While we have many team members that have been with the center for several years, we are expanding. 

·         During the interview, you may hear:  ‘You can expect to be busy, and time will fly by on your shift, but you will go home knowing you made a difference in someone’s life.’

Crestwood Terrace has 126 beds and is providing patient care to the mentally ill/behavior population (ages 21 and up).  We have a 5 Star Quality Measure rating and an engaging family-like team. 

Location:  This beautiful spot is across the street from a forest preserve and only 3 minutes from the 294/Cicero exit.

Job Description

  • Meet, greet and make all visitors feel welcome
  • Operate multiple-call telephone console and route calls to appropriate people
  • Operate office equipment, copy machines, sort and distribute mail
  • Work M-F 3pm-11:30pm

Qualifications

  • Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent organizational skills and the capability to work in a fast paced environment.   
  • Great problem solving and conflict resolution skills.  Ability to exercise mature and professional judgement.
  • Previous office experience in a fast paced setting.
  • Experience with homeless, substance abuse and mentally disabled individuals is desirable. 

Education:

  • High School Diploma or equivalent

Direct Reports:

  • This position has no direct supervisory responsibilities. 

Computer Skills:

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)

Additional Information

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

  • Join us and love what you do again.