Join the journey!

Our mission is to be the preferred airline for our customers and our team. Open-mindedness, caring for others, intelligence at work, and a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of the world's best leisure airline multiple times, and this is just the beginning.

Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring environments.

Transat is evolving and looking for a dynamic person to join its IT and office support team! True to its values of equity, well-being, closeness, and caring for others, Transat is looking for the ideal person to assist its users with their various IT issues while promoting the company's values.

Responsibilities will include, but are not limited to:

• Supporting our colleagues on-site and elsewhere
• Managing and documenting call logs (ticketing system management)
• Deploying and configuring software (Office, etc.)
• Managing and administering users and user security
• Finding solutions to various problems
• Ensuring quality service to our colleagues
• Creating technical documents
• Keeping knowledge bases up to date
• Proposing improvements
• Deploying computers

Required Profile:

• 2 years or more of experience as a Level 1 IT technician
• Experience with Windows 7, 10, 11, Citrix, VDI, Azure, Office 365
• Good communicator, polite, courteous, patient
• Well-organized and autonomous
• Perfect command of French, functional English (ideally bilingual)*
• Already authorized to work in Quebec

     Assets:

• Degree in IT
• Experience in a service center

The work is on-site at the Pierre-Elliott Trudeau Airport hangar.

• 37.5 hours/week
• Group insurance, including dental
• Great career advancement opportunities
• Competitive salary
• Very advantageous travel benefits

*A good command of French is required for positions in Quebec. The person in this position will frequently communicate in English, both orally and in writing, with colleagues, clients, or other stakeholders, both in Quebec and internationally.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.