Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also won the title of world's best leisure airline several times over. And this is just the beginning.

Want to join us? As soon as you're hired, you'll enjoy travel privileges to discover the world. You'll also have the opportunity to work in a modern, inspiring environment.

Reporting to the Senior Director, Training and Cabin Standards, and working alongside the Specialist, Cabin Standards and Communication, the incumbent will work as a subject matter expert to answer cabin standards questions, follow up on corrective action, and draft communications to cabin crew.

Responsibilities

• Serve as the subject matter expert for cabin standards in various aircraft types, cabin equipment, and the regulatory compliance of cabin standards and equipment.
• Manage the cabin safety and standards aspect of projects concerning new aircraft and equipment.
• Liaise with other departments and units regarding equipment issues, including implementation of new products.
• Liaise with other departments, units and companies to ensure that cabin layouts and equipment information is consistent with the aircraft manufacturer manuals and conform to regulatory requirements; update procedures accordingly.
• Schedule cabin inspection for new aircraft and aircraft returning from C-check.
• Conduct importation inspection before adding an aircraft to the fleet, as necessary.
• Respond to cabin safety questions daily.
• Monitor recurring issues, conduct investigations, and ensure follow-up/corrective action; develop or edit work tools based on findings.
• Regularly review and update the Flight Attendant Manual (FAM), the Cabin Standards Manual (CSM), announcements, training programs, etc., with respect to aircraft cabin procedures and equipment.
• Conduct regular in-flight or ground inspections to assess the quality of procedures and equipment.
• Perform any other duties related to cabin standards and training.

• Post-secondary diploma or degree in a related field or equivalent.
• Three years’ experience in project management or equivalent.
• Three years’ flight attendant experience
• Strong ability to interpret policies, guidelines and regulations.
• Bilingualism (English and French), spoken and written.
• Proficiency in the Microsoft Office suite (Excel, Word, Outlook, Forms, etc.).
• Excellent organizational skills and ability to work under pressure.
• Ability to efficiently execute projects on time.
• Ability to problem solve and advocate for compliance
• Exceptional attention to detail and meticulous documentation and reporting practices.
• Strong communication and interpersonal skills.

The workplace is at the head office (5959 côte vertu) and telework in hybrid mode is possible.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.