Operations agent
- Full-time
- Lieu de travail: Montreal - Côte-Vertu
- Type d'horaire: Variable
- Contract Type: Permanent - Full Time
- Job Category: Non-Unionized
Job Description
The Operations Agent will be responsible for coordinating operations with the various stakeholders at the airport.
Responsibilities
- Plan, coordinate, communicate, lead and control the activities related to Air Transat flights at the Montreal airport (YUL);
- Interact with various service providers, governmental agencies and airport authorities;
- In charge of preparing flight document for the Flight Crew Members (FCM);
- Responsible for briefing the crew;
- Elaboration of the loading plan;
- Elaboration of the preliminary weight and balance plans;
- Consult and communicate flight messages (MVT, DPM, LDM, etc.);
- Communicate UHF and VHF;
- Answer telephone calls;
- Manage irregular situations (delays, diversions, flight cancellations, etc.);
- Code the various delays;
- Prepare operations reports;
- Monitoring of operations.
Qualifications
- High School Diploma or equivalent;
- 3 years of experience in airport operations;
- Autonomous and resourceful;
- High level of professionalism;
- Good ability to communicate;
- Capable of evaluating and analyzing operational needs;
- Very good knowledge about the all facets of the aviation industry;
- Perfectly bilingual;
- Understanding of various of IT systems ( AIMS, SITATEXT and ALTEA) an asset;
- Capable of working under pressure
Additional Information
Employment Equity
At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs. To facilitate the reading of this document, the masculine form has been retained.