Product Manager

  • Washington, DC, USA
  • Employees can work remotely
  • Full-time

Company Description

We’re TSG. There’s a good chance you’ve not heard of us yet – we’re just getting going. We’re the people who power gyms, fitness facilities, childcare centers and independent personal trainers in a load of places across the globe (US, Aus, NZ, UK, Japan, France, and Canada, with more to come). We’re bringing together the very best companies in the industry through smart, intentional acquisition. And we’re getting ready to go big. 

In the US, we’ve brought together Mariana Tek, Zingfit, Triib and TrueCoach, to form our Boutique Vertical. There’s over 140 of us in the Boutique team and we’re passionate about fitness, stellar customer support and creating tech that solves problems for busy people. We’re based across the US with offices in DC, Boulder, Louisville and Boston. Our products are already revolutionizing boutique fitness, by automating admin and other tasks for gym owners and trainers, so they can get out of the office and spend more time doing what they love. 

If you’re passionate about tech, fitness and working with talented, ambitious people, then we’d love to hear from you

Job Description

The Product Manager is responsible for delivering a differentiated product to the market that addresses a market need and represents a viable business opportunity aligned with the company strategy. Managing the end to end life cycle of the product including developing a crisp understanding of the voice of the customer, identifying opportunities for new features/capabilities, managing product feature launches, and working collaboratively with other departments to develop business cases for new products and product investment.

  • Demonstrates a command of the Market including: 

    • Defines Market problems, conducts win/loss analysis, develops distinctive competencies of the product(s) 

    • Has a command of the competitive landscape

  • Owns the product strategy including:

    • Develop and maintain the product roadmap leveraging colleague input from customer support, sales and onboarding and leads ideation for innovation in the product / product line they own.

  • Owns product planning and implementation for His/Her product including: 

    • Develops product positioning, has a command of the buying process, develops product requirements, user scenarios, and prioritizes user issues and feature requests 

    • Act as liaison with leads from engineering, design, QA, and sales to ensure we build the right things, at the right time, 

  • Manages product health including:

    • Implements analytics to measure and validate success (engagement, feedback, and churn)

    • Develops and maintains status dashboards for effective communication of product health. 

Qualifications

  • 3+ years experience as a product manager for a complex product, 

  • 3+ years experience working with agile frameworks within SaaS products preferred

  • Strong track record working effectively with engineering, sales, design, and marketing colleagues required

Work Skills/Personal Characteristics

  • Amazing organizational and problem-solving skills; ability to balance multiple projects, rigid timelines, and client requests

  • Business and data analysis skills, including requirements gathering and user science - analytics and research

  • Passion for fitness, our vision, and the problem we are solving

Travel Requirements: minimal post COVID

Additional Information

TSG is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Information will be kept confidential according to EEO guidelines.