We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid, and Brussels. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

The Legal team has been instrumental in supporting the business through its continued expansion. Headed up by James Hanratty (a Legal leader in Digital & Technology), they have won several industry accolades in recent years including being shortlisted for the 2024 Financial Times Innovative Lawyers Award. Striking a balance between being innovative and high performing yet remaining close-knit and highly supportive of one another, this is a highly regarded team where people genuinely enjoy what they do and make a difference to the business every day! 

Reporting into the Senior Legal Counsel (based in Milan), the focus of this role will be to provide international legal support, in particular to drive the growth of Trainline’s consumer proposition in Italy and Spain as well as playing a key role in the delivery of an ongoing strategy to be the go-to platform for international travelers across the UK and Europe. With significant business investment being put into our European business, this is an incredible opportunity to join Trainline at a time of exciting growth.  

You will act as our Italian and Spanish market counsel lead and work closely with the Legal Consumer and Product team across multi-jurisdictional matters. You will be expected to have a good understanding of all areas of commercial law with a particular focus on the Italian and Spanish market, including consumer, e-commerce, advertising and marketing, data protection, IP, and commercial contracts.  

Responsibilities  

• Providing Italian & Spanish legal advice in respect of consumer, e-commerce, advertising and marketing, data protection and intellectual property law and overall legal support to the Italian & Spanish brand, marketing, communications, SEO, PPC and product teams. 
• Working with the Legal, Consumer and Product team in respect of the provision of consumer and general legal advice in the Italian & Spanish markets (generally advising on strategic matters such as partnerships). 
• Providing overall legal support to activities related to our international customers, in particular-commerce, advertising and marketing and PR events.  
• Drafting, negotiating and interpreting commercial contracts, mainly in respect of Trainline acting as a customer when procuring services for the brand, comms and product and market research teams  

Essential: 

• Significant experience in a similar role in an international setting. 
• Private practice and in-house experience preferred with a tech/online focus, ideally multi-jurisdictional. 
• Experience working in a fast-paced business. 
• Strong general understanding of consumer law, e-commerce law, advertising and marketing law, data protection law and commercial contracts. 
• Demonstrable team player and must be able to work cross functionally. 
• A significant degree of autonomy and responsibility will be expected with an ability to ‘self-start’ confidently and effectively. 
• Strong communication and influencing skills, including in respect of senior management colleagues. 
• Attention to detail and ability to carry out in depth legal analysis but deliver advice in a concise, business friendly manner. 
• Effective organisational and prioritisation skills will be required to successfully manage your own workload and the business’ expectations. 
• Commercially astute. 
• Open to travel to our EU offices occasionally. 
• Fluent English and Italian or Spanish. 

Desired  

• Other EU languages (particularly Spanish and Italian). 

Recruitment Process 

• Call with Talent Acquisition to dive into your experience and discuss scope of the role 
• Skills & competencies-based assessment with Senior Legal Counsel. 
• Competencies-based interview with Head of Legal Consumer/Product & Deputy General Counsel 

Why should you jump on board? 

We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform. 

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.  

We regularly throw fun social events such as pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.  

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment. 

Our flexi-first approach

We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.  

Our Values 

• Think Big - We're building the future of rail 

• Own It - We care about every customer, partner and journey 

• Do Good - We make a positive impact 

• Travel Together - We're one team 

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.  

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.