We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid, and Brussels. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

As Head of UK Government Relations and Public Policy, you’ll be responsible for strengthening Trainline’s voice and reputation in support of our growth plans. Reporting to our Director of Government Relations and Public Policy, you will be responsible for moving perception with key government, political and public policy audiences. The role will be fixed term contract for 9 months to cover a period of maternity leave.

In a period of major change in UK rail and the technology underpinning it, your team will be supported by our award winning Legal, Comms and Industry Relations functions to influence debates and unlock commercial opportunities. You will deliver counsel at senior levels of the business and help drive our external public policy agenda, strengthening our relationship with cabinet ministers.

Key responsibilities include: 

• Developing an advocacy strategy for Trainline across key stakeholder audiences. Working closely with Industry Relations team to support on industry audience engagement. 
• Building a distinctive position on key public policy issues as they relate to Trainline’s commercial interests.  
• Providing senior counsel on political and policy issues and integrating counsel through the organisation at appropriate levels. 
• Growing and developing the Government Relations team within the Corporate Affairs function which also includes our Industry and Communications teams 
• Developing an alliance-based model with sector and broader industry to jointly campaign on areas of common interest. 
• Identifying and establishing a network of political and wider policy making community supporters for Trainline. 
• Providing internal counsel to Brand, Product, Tech and Data teams on interaction with government, political and policy community. 

This is a career defining role for someone passionate about policy, public affairs and technology and the difference transport tech can make to customers, industry and the wider green agenda. You will play a key part in helping tell the story of a product that is changing the way we travel by inspiring millions of people to make more environmentally sustainable travel choices every day. 

You’ll have deep experience in government relations and policy with a proven network of personal contacts within the new Labour government and beyond, with an impressive track record of influencing policy and political debate. You’ll be used to working in a fast-paced environment and will know how to take an innovative, integrated approach to strategic policy execution. 

Key attributes should include: 

• Highly driven and ambitious, comfortable working within disruptive organisations seeking rapid growth, opening markets and challenging incumbents. 
• Proven ability to operate at a senior level internally, comfortable advising at exec levels of organisations. 
• Deep track record in engaging senior political, regulatory, media and commercial audiences. 
• Confident with commercial acumen and budget responsibility. Experienced in opening markets or launching offerings or new products in a high scrutiny sector. 
• Understanding of data-led organisations and putting audience analysis to effect in external communications. 
• Skilled influencer and story-teller with seniors, peer group and junior colleagues. 
• Understanding and aptitude in broader corporate communication, financial communications, reputation management and crisis communication. 

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! 

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

💭 Think Big - We're building the future of rail 

✔️ Own It - We focus on every customer, partner and journey 

🤝 Travel Together - We're one team 

♻️ Do Good - We make a positive impact 

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor! 

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