We are champions of rail, inspired to build a greener, more sustainable future of travel. Our purpose is our momentum. It makes us feel good because we know we’re doing good. As we lead the way to a greener future, we do it together. We’re all about connections - with each other, with our customers and with the world. Just as our platform brings the world together, it’s our ambition that connects us. We motivate each other to go beyond our limits, to experiment, to fail and to always grow. 

With over 110 million visits every month to our platform and £4.3 billion in net ticket sales, we're always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be. 

And we couldn't do any of it without our incredible people driving us forward. Today, we're a FTSE 250 company that's proudly home to more than 1000 Trainliners from over 60 nationalities across offices in London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid and Brussels. It's this diversity that energises us and makes us stronger, helping us to achieve amazing things. 

With our sights firmly set on further European growth, there is no better time to jump on board this high-speed train and be part of our continued success. 

This is an exciting opportunity to join a small, fast-paced UK Government Relations and Public Policy Team as an Administrative Assistant, to support across the team learning the basics of Government Relations, while gaining exposure to our Director & Head of on a daily basis.

The role will be ideal for a recent graduate with a keen interest in politics, or someone coming from another administration role who with an interest in working in Governement Relations.

Responsibilities:

• Diary management, including assisting with arrangements for the Director and Head of UK Government Relations.  
• Handling administrative arrangements for meetings, including with internal colleagues, stakeholder organisations, officials and parliamentarians. 
• Inbox management and correspondence, passing on queries to other team members as appropriate. 
• Cost-effective travel management including flights, trains, taxis and accommodation. 
• Expenses management and reporting. 
• Undertaking written tasks and general office duties as needed. 
• Supporting Trainline and Government Relations activity at events. 
• Working ad-hoc to support the wider Corporate Communications Affairs function. 
• Drafting letters and other material, and increasingly working independently on projects and initiatives to support the team and wider business 

• A self-starter who has experience working autonomously within a fast-paced, ever-changing and pressurised environment. 
• Ability to deliver against tight deadlines, manage competing priorities and prioritise workload effectively. 
• Good communication and people skills, and confident when interacting with others. 
• Ability to adjust communication style to align with different stakeholders. 
• Attention to detail and a systematic and consistent approach to maintaining systems and processes. 
• Competent IT knowledge and proficiency in Microsoft Office suite. 
• Excellent team player with a propensity for helping others. 
• Educated to degree level or equivalent 
• Passionate about Trainline’s mission and values. 

Why should you jump on board? 

We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform. 

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.  

We regularly throw fun social events such pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.  

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment. 

Our flexi-first approach 
 
We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.  

Our Values 

• Think Big - We're building the future of rail 

• Own It - We care about every customer, partner and journey 

• Do Good - We make a positive impact 

• Travel Together - We're one team 

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.  

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world. 

#LI-JK1