We are champions of rail, inspired to build a greener, more sustainable future of travel. Our purpose is our momentum. It makes us feel good because we know we’re doing good. As we lead the way to a greener future, we do it together. We’re all about connections - with each other, with our customers and with the world. Just as our platform brings the world together, it’s our ambition that connects us. We motivate each other to go beyond our limits, to experiment, to fail and to always grow. 

With over 110 million visits every month to our platform and £4.3 billion in net ticket sales, we're always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be. 

And we couldn't do any of it without our incredible people driving us forward. Today, we're a FTSE 250 company that's proudly home to more than 1000 Trainliners from over 60 nationalities across offices in London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid and Brussels. It's this diversity that energises us and makes us stronger, helping us to achieve amazing things. 

With our sights firmly set on further European growth, there is no better time to jump on board this high-speed train and be part of our continued success. 

The Commercial Finance team are central to supporting the business through this continued expansion. The team is laser focused on embedding smarter, more sophisticated, data-driven decisions across Europe. Our comparative advantage is that we learn faster than the competition, and the Commercial Finance insights team is key to driving this discovery cycle. We dig deeper, we think insight not numbers, we articulate complexity clearly and with confidence.

As a Senior Commercial Finance Manager, Paid Marketing you’ll provide high quality, actionable insight to support our Consumer business. You’ll develop strong relationships with business stakeholders at all levels whilst deep diving into performance drawing on your network within other departments such as Data Science, Marketing and Commercial. Our department is ever evolving, and so you will play an important role in enabling a culture of continuous improvement.

Responsibilities

• Play a key role as the primary business partner to our Paid Marketing team, providing financial expertise to guide performance and marketing strategy.
• Own our weekly marketing trading reporting, ensuring accuracy and timeliness while offering actionable insights to improve our trading performance and return on advertising spend.
• Ensure effective support for investment decisions by constructing robust business cases and tracking and measuring marketing ROI for campaigns and strategies.
• Lead innovative projects with our Paid Marketing and Data Science teams to optimise ROI, employ advanced modeling, and enhance funnel efficiency.
• Build complex business cases and prepare synthesised views and presentation decks to drive focused discussions on marketing performance, customer value, and payback to unlock value.
• Play a pivotal role in long-term financial planning for marketing, aligning budgets and resources with multi-year strategic goals.
• Be dynamic, adaptable, highly resourceful, and a proactive problem solver capable of managing a high degree of complexity in ambiguous situations, distilling information in clear, simple, and actionable ways.
• Drive the development of the Commercial Finance function, considering new technologies, advising on new ways of working, and taking advantage of continuous improvements in data availability.
• Investigate and assist in the development of new marketing opportunities to drive sales, efficiency, and cost reduction.

This is a truly career defining role for someone passionate about the commercial side of Finance looking for an opportunity to play an important part in a growing, highly rated, team.

We’re looking for creative big thinkers with small egos to achieve our ambitious plans. You’ll bring experience in a commercial or analytical role, and demonstrate a proactive, can-do attitude. We’d prefer you to have worked within a digital, e-commerce, technology or retail environment but we can flex on this given your ability to work with pace and energy within a growth environment.

A team player with a ‘roll your sleeves up’ attitude, you’ll be used to thinking laterally to solve problems and challenges, and will have a passion for making meaning out of data. Similarly, it’s vital that you bring an innate ability to distil and communicate results of complex analysis clearly and effectively to all levels of the business.

Working independently within tight deadlines, you’ll have the ability to think creatively to identify and enhance both commercial and customer-oriented opportunities. You’ll bring experience of modelling and forecasting and an understanding of broader analytical techniques such as SQL.

Why should you jump on board? 

We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform. 

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.  

We regularly throw fun social events such pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.  

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment. 

Our flexi-first approach 
 
We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.  

Our Values 

• Think Big - We're building the future of rail 

• Own It - We care about every customer, partner and journey 

• Do Good - We make a positive impact 

• Travel Together - We're one team 

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.  

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world. 

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