Trainline is an innovative, tech business with a mission to bring together the world’s rail, coach and other travel services into one simple experience. We aim to make travel easier and more accessible, encouraging people to make more environmentally sustainable travel choices. We’re hugely proud to be the world’s leading independent rail and coach travel platform and rank among the highest-rated travel and ticketing apps globally. Today, we offer our customers travel to thousands of destinations in and across 45 countries in Europe and beyond. That’s more than £3.7 billion in ticket sales annually, and over 90 million visits to our apps and websites each month. In another major milestone, Trainline listed on the London Stock Exchange in June 2019 and is now part of the FTSE 250.

Our culture is central to our success. We’re driven to sustain our phenomenal growth from recent years, and this means we’re always working closely and collaboratively to turn our ideas into reality. It’s this sense of pace, innovating and improving pretty much everything we do, that makes Trainline so exciting and unique - we truly believe our work has a genuine impact and will change travel for the better.

The Accounts Receivable Clerk will work within a team of 7 and report to the Accounts Payable & Receivable Manager within the Financial Controls team.  They will be part of a small Accounts Receivable & Billing team, managing Customer accounts, monitoring credit risk and ensuring completion of day-to-day tasks within the Accounts Receivable function. 

Responsibilities

• Maintain Sales Ledger and ensure credit control procedures are followed
• Allocate payments and proactively chase outstanding debt
• Run credit checks and monitor Customer credit limits
• Process weekly Direct Debit collections
• New Customer set-ups and amendments
• Customer reconciliations
• Respond to external and internal queries via shared mailbox
• Ensure timely completion of AR and Billing Month End close
• Other ad-hoc finance tasks as required

• Minimum 2 years’ experience in an Accounts Receivable or Credit Control role
• Ability to liaise with customers to promptly resolve queries
• Good Microsoft Office suite experience, particularly Word and Excel skills
• Strong numeracy skills
• Ability to work in a fast-paced environment and manage own workloads
• Excellent time management and ability to meet deadlines
• Proactive with a desire to continuously improve processes
• Excellent communication skills
• Team player with excellent attention to detail

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.

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