Professional Services Solution Architect - Partner Enablement
- Bucharest, Romania
- Department: Professional Services
Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions.
The Professional Services team at Tradeshift is the foundation of our customer relationships. Integral to customer success and closely aligned to our product teams, we’re looking for new Tradeshifters to join our Professional Services team and work with our customers by providing help to scope, architect, and structure customer engagements.
You'll team with Professional Services Engagement Managers to ensure successful enterprise customer implementations. You'll help your team design the best possible technical solution for the customer.
What a day is like:
Tradeshift is looking for a Solution Architect / Senior Solution Architect - Partner Enablement to fulfill the following responsibilities:
Team with one or more Engagement Managers to make multiple simultaneous enterprise customer implementations successful
Responsible for the solution design, build, testing and migration to production - resulting in the best possible solution for the Buyer
Consult with customers’ IT resources on how to best integrate their ERP with Tradeshift; Interface with customer team members in Procurement, Finance, IT, and Shared Services Team with Product, Customer Service Engineering, and Support to resolve blockers
Supporting User Acceptance Testing
Supporting migration and troubleshooting of the customer solution
Update customer implementation page and documentation
Contribute to the development of Professional Services’ methodology, knowledge base, and tools with special focus on solution design
Perform cross-region solution reviews
Contribute and be part of the Solution Advisory Board
You’re perfect for this role if you have:
Bachelor or Master's degree in Business, Engineering or Computer Science
1-4+ years of experience in software implementations for enterprise customers as part of a consulting or software company
Fluency in English - both in writing and orally
Extensive functional knowledge with-in the procure-to-pay domain
Good communication skills on complex topics with technical and non-technical people
High energy; thrives in complex, challenging, and sometimes stressful situations
Demonstrated creative problem-solving abilities
Demonstrated ability to learn new technologies and business requirements
Ability to travel 2-3 days per month
Procurement / Purchasing / Sourcing Exposure
Ideally French, Spanish, and/or German language - this would be a plus
Subject matter expertise in one or more procure-to-pay systems (configuration, customization, and/or demoing experience);
Mapping of files and integration between systems (understanding file formats, message types/standards, and communication protocols).
Our culture began day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their work with the same amount of pride and passion. One day you might find us having a ping pong match in the middle of the work day, and then you’ll find us handing off projects to colleagues in different time zones so we can continue progress around the clock.
TradeShifters come from various backgrounds and nations, and we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, and welcoming teammates from all walks of life.
Why you might like working here:
- You love autonomy and the freedom to get your work done how you want
- You like sharing your opinions and feeling like they matter
- Fixed Transport & Communication Allowance
- Daily lunch and snacks provided by the company
- Extensive medical insurance coverage
- Optical and Dental benefits