Have you ever worked for a company that wanted you to bring your whole self to work every single day?

We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions.

Tradeshift Culture. Our culture began day one when three Danes poured their brains, heart, and guts into creating a platform that could connect every business in the world. We expect each colleague to approach their work with the same amount of pride and passion. TradeShifters come from various backgrounds and nations, and we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, and welcoming teammates from all walks of life.

Tradeshift currently seeks a hard-working and motivated Account Executive (Seller Onboarding Specialist) with English & French skills to join the team in Bucharest, RO. The solutions that we offer help empower businesses of all sizes with the means to send and receive an increasingly wide range of documents from their customers. The ideal candidate is capable of efficiently balancing a large volume of new inbound contacts with consistent follow-up of existing contacts until their solutions are integrated. This candidate must be able to effectively communicate, identify and solve problems, and manage multiple customer contact paths in a fast-paced environment.

Responsibilities

↠ Answer a large volume of inbound inquiries from businesses looking to integrate Tradeshift solutions.

↠ Educate sellers on the functionality, benefits, and value of Tradeshift products

↠ Implement a consultative approach to fully understand the businesses needs

↠ Identify and recommend additional products to help the business maximize Tradeshift’s value

↠ Develop exceptional relationships with seller contacts by building rapport and developing trust

↠ Support sellers through the onboarding process, including assistance with basic guided integration onto the Tradeshift platform

↠ Manage multiple channels of communication in a high-volume environment

↠ Collect and share seller and partner insights with stakeholders

↠ Bachelor’s degree required

↠ 3+ years experience in a B2B role that interacted directly with customers or clients

↠ Business level in written and verbal English & French is mandatory

↠ Superb interpersonal skills and the ability to build relationships and trust quickly over various communication channels

↠ Top notch listening and communication skills, both verbal and written

↠ Highly resourceful team member with the ability to be extremely effective both independently and as part of a sales team

↠ A world-class communicator who can articulate complex ideas in concise and clear language

↠ Comfortable with taking risks and asking questions to gain understanding

↠ Must be highly organized, easily adaptable, and thrive on developmental feedback

You might like working here if...

↠ You love autonomy and the freedom to get your work done the way you want to

↠ You like sharing your thoughts & opinions and have the feeling that they do matter ( a healthy internal culture)

You'll enjoy...

↠ An ambitious international startup and Agile environment

↠ Competitive compensation package

↠ Career and professional development opportunities (workshops, training sessions etc.)

↠ Trips to international design camps, sharing knowledge with professionals from other parts of the world

↠ Flexible working hours

↠ Cool company laptop

↠ Medical Subscription, Meal tickets for each working day, Bookster access

When we used to go to the office, we also had:

↠ Free drinks & snacks daily, fresh fruits

↠ Safe outdoor bike parking spot

↠ Relaxing spots 

↠ Cool team-bonding events such as Team Camps, Hackathons, Game & Field Days,

↠ Welcome Breakfast, Happy Hours, Birthdays Celebrations and more

↠ Friendly and chill working atmosphere overall ♣